topic Re: HELP HDR not working! in Android TV

HELP HDR not working!

eaextreme — Wed, 03 Apr 2019 19:45:21 GMT

So I bought a Sony af9 not long ago and cannot get HDR to work on my ps4 pro xbox one x even pc .

I have changed the hdmi signal format from standard to enhanced and it recognises it as a hdr 10 tv in the console settings but i cannot get the games or the dashboard to display HDR.

I have forced HDR in the TV settings but it always comes with dark and unsaturated colors.

I have ordered a

UPtab ultra high speed hdmi 2.1

for tomorrow. to see if that helps, otherwise i am not sure what to do tbh

Betreff: HELP HDR not working!

IamNic — Wed, 03 Apr 2019 21:43:06 GMT

Hello @eaextreme,

to which HDMI-port did you connect your HDR-devices?

- Nic

Re: HELP HDR not working!

royabrown2 — Wed, 03 Apr 2019 21:43:17 GMT

Cables aren’t to any particular HDMI level, only equipment is. Even if this cable does what it claims, you aren’t using any HDMI 2.1 equipment, so a good Amazon high speed cable, at a quarter of the price, will suffice.

Re: HELP HDR not working!

eaextreme — Wed, 03 Apr 2019 23:27:21 GMT

I also will be taking a video of it.

The HDR not working as it should.

Also will be comparing this TV next to my samsung ks7000 with HDR just in case.

(I purchased a hdmi splitter from startech 4k 60hz and full HDR 10)

Re: HELP HDR not working!

IamNic — Wed, 03 Apr 2019 23:33:57 GMT

Hello @eaextreme,

it would be very helpful if you would answer my last question.

If you don't provide more info, it is hard for me (and others) to help you to resolve any issue.

- Nic

Re: HELP HDR not working!

eaextreme — Wed, 03 Apr 2019 23:35:43 GMT

Sorry Nic, I forgot,

Yes its on hdmi 1, I have used other ports and have used enhanced format on all hdmi signals

Re: HELP HDR not working!

IamNic — Wed, 03 Apr 2019 23:38:14 GMT

Hello @eaextreme,

if I am not mistaken only the ports 2 and 3 support HDR signals with more than 30fps (like e.g. from a gaming console).

- Nic

Re: HELP HDR not working!

eaextreme — Thu, 04 Apr 2019 18:23:29 GMT

Have tested the new hdmi cable and HDR is still not working properly.

The only way to get it working on the consoles is to set hdmi signal to "STANDARD" Go to picture/display settings and force HDR 10 on via remote control, then the games display hdr 10 but its very dark colors and saturated colors.

Please help this is my first Sony oled.

thanks

Re: HELP HDR not working!

eaextreme — Thu, 04 Apr 2019 19:32:30 GMT

I have uploaded a video, tbh it doesnt do it justice but seing the actual tv you notice a BIG difference in HDR.

https://www.youtube.com/watch?v=CcAVT5ArKio

Another one with KNACK 2

https://youtu.be/WJC2VNjnU_I

Re: HELP HDR not working!

IamNic — Fri, 05 Apr 2019 18:45:43 GMT

Hello @eaextreme,

please connect the console via HDMI to either HDMI2 or HDMI3 (port number) on the TV - then check if the console has detected a HDR-TV or redo the display settings setup in the consoles setup menu.

Please upload a photo of the screen after you performed these steps.

- Nic

Re: HELP HDR not working!

eaextreme — Fri, 05 Apr 2019 19:08:34 GMT

Nic, the hdmi was connected to 2 I shall try 3 .

HDR is detected in ps4 via RGB" and hdr 10" is detected in xbox one x.

The problem is 1: the HDR does not work at all in games Like forza h 4 and when it does by forcing it in remote display settings the games like red dead r 2 have very dark colors.

Dashboard on xbox can display HDR but is very dark again.

Auto" option in display sony settings via remote does not make ANY game go to HDR.

I will try to post pictures.

Re: HELP HDR not working!

eaextreme — Sat, 15 Jun 2019 18:23:08 GMT

Still getting no proper HDR ON CONSOLES AND PC

Not sure what to do at this point

Re: HELP HDR not working!

royabrown2 — Sat, 15 Jun 2019 21:23:29 GMT

You need the game to support HDR

on a console or PC that supports HDR

over a high-speed HDMI cable

into a port on the TV that supports HDR

onto a TV screen that supports HDR

Is each of these requirements met?

Re: HELP HDR not working!

eaextreme — Sun, 16 Jun 2019 15:15:18 GMT

Yes for example:

Xbox one x Forza Horizon 4

Top Latest hdmi 2.0 cable

port 2/3 for SONY AF9

HDR does not work properly

i.e: I have to change signal format from ENHANCED back to STANDARD then force HDR ON in display settings, then HDR works in the game but in the options it does NOT recognise HDR.

*****!!!

Re: HELP HDR not working!

ChrisaLyd_12 — Mon, 17 Jun 2019 10:19:21 GMT

Hi,

Thought i'd jump in and also express my concerns with any HDR10 content being played being way too dull and unsaturated.

Oddly enough, any Dolby Vision and SDR content is fine - the UI is bright and as a result, the picture is fine.

When any HDR10 content is pushed to the TV, either via the built-in apps or a HDMI source the screen switches to a dull, grey and washed out look. This has made the UI dull and also applied this dullness to the entire screen image!

This was fine before the latest Oreo update and now has made gaming or viewing any HDR10 content very disapointing.

I have a XF9005 model - not sure if it is affecting other models?