https://community.sonylatvija.com/t5/android-tv/backlights-need-repair/m-p/2628938#M37268 <P>I bought a Sony KD49X8005C at the end of March 2016. the picture is very blue so I contacted Sony support to be told a week later that the backlights need to be replaced but at my expence. if it was 6 to 8 years old yes I would agree but 3 years and 2 months old I would expect a TV to last longer.</P><P>Hope you guys out there can help I'm after contact detail foe one of the CEOs the I can but my case to him, I got nowhere with customer services. Ken</P><P>&nbsp;</P> Tue, 25 Jun 2019 15:57:42 GMT kensmyth 2019-06-25T15:57:42Z https://community.sonylatvija.com/t5/android-tv/backlights-need-repair/m-p/2628938#M37268 <P>I bought a Sony KD49X8005C at the end of March 2016. the picture is very blue so I contacted Sony support to be told a week later that the backlights need to be replaced but at my expence. if it was 6 to 8 years old yes I would agree but 3 years and 2 months old I would expect a TV to last longer.</P><P>Hope you guys out there can help I'm after contact detail foe one of the CEOs the I can but my case to him, I got nowhere with customer services. Ken</P><P>&nbsp;</P> Tue, 25 Jun 2019 15:57:42 GMT https://community.sonylatvija.com/t5/android-tv/backlights-need-repair/m-p/2628938#M37268 kensmyth 2019-06-25T15:57:42Z https://community.sonylatvija.com/t5/android-tv/backlights-need-repair/m-p/2629216#M37286 <P>Hi there,</P> <P>&nbsp;</P> <P>It would be best to contact Sony support <A href="https://services.sony.co.uk/supportmvc/en/Contact/Email" target="_blank">here</A>. They will be able to look into your case further.</P> <P>&nbsp;</P> <P>Let us know how you get on.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Wed, 26 Jun 2019 15:12:11 GMT https://community.sonylatvija.com/t5/android-tv/backlights-need-repair/m-p/2629216#M37286 Anonymous 2019-06-26T15:12:11Z