WH-1000XM3 Stuttering

Jokerrj — Mon, 29 Jul 2019 09:33:25 GMT

I am facing this complication that I am not sure if its a issue or not.

The headphones starts stuttering the audio when my phone is in my Right pocket. Even If I turn on the option in the app saying that if it happens I should enable it.

I have the same issue with my laptop and PC. Both are connected to my headphone in a distance shorter than 1M.

The Audio stutters frequently when I move. Even my arm in the way of the devices will make it stutter.

This is how close I am to the bluetooth. It is down, beside the power button.

see the Image

https://photos.app.goo.gl/qXZc8Qr5aaGHw9bE9

Anyone having the same issue?

Re: WH-1000XM3 Stuttering

stormyuk — Mon, 29 Jul 2019 13:26:09 GMT

Hi,

I assume you have read this article on setting the connection to priority and tried that?

https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703090.html

I have a similar issue when I use my headphones while doing things such are gardening and I am bending down with my phone in the pocket, its usually fine if I am stood up, walking etc. I tend to leave mine on priority for sound quality so live with the odd hiccup.

Are you having trouble with your Bluetooth connection to a Sony Android TV as you have posted in the Android TV forum. I have used my WH-1000XM3s with my XG90 with no problems and I am much further from the device that you are.

I wonder if there is some interference from an external source?

topic WH-1000XM3 Stuttering in Android TV

WH-1000XM3 Stuttering

Re: WH-1000XM3 Stuttering