topic Re: Sony Bravia KDL-43WF663 in Android TV

Sony Bravia KDL-43WF663

garylock1963 — Sat, 20 Jun 2020 09:45:24 GMT

Since a software update about a week ago, I am now unable to access YouTube, Netflix and other apps. The only to get round this is by switching my TV off at the wall, waiting a couple of minutes, plugging it back in and I can then access all internet-based stuff. I have to do this on a daily basis now which I should not have to do. On checking network settings before the reset it says:

Connection Results

Wireless Device on TV - Not Accessible

Local Access - Failed

Internet Access - Failed

All My other devices are connected to the internet Without a problem.

I went on live chat but they failed to give me a solution.

Anybody got any ideas? Is it the TV?

Re: Sony Bravia KDL-43WF663

Anonymous — Mon, 29 Jun 2020 15:27:11 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: Sony Bravia KDL-43WF663

garylock1963 — Mon, 29 Jun 2020 17:48:38 GMT

Hi Michael,

I have done a factory reset which made no difference.

Sony gave me a firmware update on Friday which i have applied but I am still having to turn the TV on and off to get onto Netflix etc.

Says Check Connection and not connected to the Internet.

I had no problems until a software update over 2 weeks ago.

Gary

Rif.: Sony Bravia KDL-43WF663

rooobb — Tue, 30 Jun 2020 10:55:02 GMT

@garylock1963 ha scritto:

Connection Results

Wireless Device on TV - Not Accessible

Local Access - Failed

Internet Access - Failed

All My other devices are connected to the internet Without a problem.

I went on live chat but they failed to give me a solution.

Anybody got any ideas? Is it the TV?

If it says that no wireless device is found there is nothing related to firmware, unless you disabled WIFI on your tv..

BTW your tv is not an android one, so this is the wrong section of the community

Rif.: Sony Bravia KDL-43WF663

garylock1963 — Wed, 01 Jul 2020 08:53:01 GMT

I realised that my TV is a smart TV not an android and I have posted it in the wrong section.