topic Re: KD65-XF9005 in Android TV

KD65-XF9005

stewartgordon4 — Thu, 09 Jul 2020 11:16:10 GMT

DOES ANYONE KNOW WHY THIS MODEL ONLY SUPPORTS DOLBY ATMOS ON NETFLIX AND NOT DISNEY+ I PHONED THE USELESS PEOPLE IN CUSTOMER SUPPORT THEY COULD NOT GIVE ME A ANSWER AS PER NORMAL THEY ARE A WASTE OF SPACE I BELEIVE THEY WILL BE GETTING THE APPLE TV+APP DOES THAT MEAN WE WONT GET THE DOLBY ATMOS ON THAT APP AS WELL

Rif.: KD65-XF9005

rooobb — Thu, 09 Jul 2020 11:58:31 GMT

@stewartgordon4 hope you know the writing in upper case means shouting and it is not appropriate in any forum.

Your tv not support Atmos at all (and we are talking about lossy Atmos from streaming services not the real TrueHD Atmos, meaning that it contains only some metadata apart a normal Dolby Digital compression) and in any case if an app support or not a codec is thing that should be discussed with the owner of the app. Not with the Sony support

Re: KD65-XF9005

romipat — Thu, 16 Jul 2020 22:42:00 GMT

what's with all the caps??

if you do a quick search on this issue you will find that they have decided to reduce quality of both video and audio due to the strain on broadband networks during the virus outbreak and lockdowns

Re: KD65-XF9005

stewartgordon4 — Fri, 17 Jul 2020 09:47:09 GMT

according to sony support my tv only supports doldy atmos on netflix it does not support it on the other apps that is why i dont watch the built in apps any more i went and got a amazon fire tv cube 2nd gen now i can watch the apps in dolby vision and dolby atmos this tv is crap