topic Re: KD-XF9005 BBC iPlayer not working in Android TV

KD-XF9005 BBC iPlayer not working

Strongbow1979 — Fri, 24 Jul 2020 18:37:45 GMT

My TV has updated recently and I noticed yesterday BBC iPlayer from Sony Select won't load, ITV Hub, 4 player & My 5 won't load either. BBC News & Sports still work. Anyone can help please? Thanks

Re: KD-XF9005 BBC iPlayer not working

Sean_Mc — Thu, 30 Jul 2020 09:45:49 GMT

Hi there,

Have you tried a reset? More details on how to perform this here.

Let me know how you get on.

Best wishes,
Sean

Re: KD-XF9005 BBC iPlayer not working

Tonycv51 — Sat, 01 Aug 2020 16:13:10 GMT

Sorry not sure re sony select and why they're not working. You could try re running "initial setup" (not factory reset)

I sideloaded the apps so that I can have them in my apps row as favourites, and don't use Sony Select. Google Hoshsadiq github if you want to try that way

Edit - you can download My5 from the playstore.

Re: KD-XF9005 BBC iPlayer not working

DBworcs — Sat, 01 Aug 2020 18:30:32 GMT

I've done the same thing so I can record from Freeview on a USB HDD. But when I'm recording, I can't open any British TV apps until it stops recording (Netflix, Amazon and YouTube are fine). Is there anything I can do to remedy that or is it the dreaded YouView underlying software that forbids it?

Appreciate any advice you can give me! Spent hours getting this far...

Re: KD-XF9005 BBC iPlayer not working

royabrown2 — Sun, 02 Aug 2020 06:46:50 GMT

@DBworcs

The BBC iPlayer and My 5 are available on the Freeview side, so it is only the itv hub and All4 that need to be sideloaded.

But these two do have some YouView tweaks in them, like needing the corresponding channel to have been tuned in before they can be used. Which might include that recording restriction.

The 2020 sets, though, use independent versions of the apps. So I wonder if these can be now be found on the Google Play TV Store, and will download to earlier Sony Android TVs?

Re: KD-XF9005 BBC iPlayer not working

Strongbow1979 — Sun, 02 Aug 2020 06:47:35 GMT

Thanks for your reply Tony.

I have tried initial setup but it didn't work.

So now I found out I can open up 'Youview' from Sony Select first and then launch BBC iPlayer, ITV Hub or 4 in 'Youview'.

Re: KD-XF9005 BBC iPlayer not working

Strongbow1979 — Sun, 02 Aug 2020 06:51:01 GMT

Thanks for your reply Sean.

I don't really want to spend 30mins to reset the TV, so now I just watch them through 'Youview'.

Re: KD-XF9005 BBC iPlayer not working

royabrown2 — Sun, 02 Aug 2020 06:55:08 GMT

@Strongbow1979

The itv hub and All4 need YouView or the Hoshsadiq workaround, but the BBC iPlayer shouldn’t require this.

Though see above for possible 2020 changes.

Re: KD-XF9005 BBC iPlayer not working

Tonycv51 — Sun, 02 Aug 2020 08:46:00 GMT

The itv and All4 apps on the play store still show as not compatible. Assume there's a different version pre installed in Sony Select on the 2020 sets if they're not tied to youview

Re: KD-XF9005 BBC iPlayer not working

Tonycv51 — Sun, 02 Aug 2020 12:06:02 GMT

@royabrown2

How do you know the apps on 2020 sets are different and not tied to Youview ?

Wonder if the apk could be copied as may be possible to sideload them?

Re: KD-XF9005 BBC iPlayer not working

royabrown2 — Sun, 02 Aug 2020 13:59:52 GMT

@Tonycv51

https://community.youview.com/youview/discussion/7606041/players-on-sony-android-tvs-sanity-at-last

The above confirms that they are different, and no longer require the corresponding channel to be tuned, and the magazine says you can use them even with YouView disabled.

And it seems that they are in the Google Play TV Store now; but if you try to download them on pre-2020 sets, it seems that they come up as ‘not compatible’.

So still some way to go 😢 YouView dog, out of the manger please!

Re: KD-XF9005 BBC iPlayer not working

Tonycv51 — Sun, 02 Aug 2020 14:58:18 GMT

Would be interesting to hear from an XH owner if the apps are pre loaded in Sony Select or can be downloaded from the Play Store