https://community.sonylatvija.com/t5/android-tv/sony-65af9-muted-volume-while-watching-films/m-p/3802484#M54786 <P>Hi</P><P>Try to update the TV software as it might be the reason, the latest version should be 6.5042.</P><P>Hope it helps.</P> Thu, 27 May 2021 10:06:04 GMT Piscie 2021-05-27T10:06:04Z https://community.sonylatvija.com/t5/android-tv/sony-65af9-muted-volume-while-watching-films/m-p/3802342#M54770 <P>I bought the AF9 because it was lauded for having an excellent acoustic sound system from on screen activators which i presumed meant you didn't need additional sound bars.</P><P>This was important because i live in a semi detached bungalow with a neighbour who suffers from multiple sclerosis and is affected badly by noise so i am trying to be considerate.</P><P>Unfortunately, while watching most films it is impossible to hear the dialogue clearly unless the volume is turned up to a ridiculously high level resulting in the music being excruciatingly loud.</P><P>Does anyone know how to rectify this situation?</P><P>&nbsp;</P> Wed, 26 May 2021 17:41:23 GMT https://community.sonylatvija.com/t5/android-tv/sony-65af9-muted-volume-while-watching-films/m-p/3802342#M54770 SonyAF9 2021-05-26T17:41:23Z https://community.sonylatvija.com/t5/android-tv/sony-65af9-muted-volume-while-watching-films/m-p/3802484#M54786 <P>Hi</P><P>Try to update the TV software as it might be the reason, the latest version should be 6.5042.</P><P>Hope it helps.</P> Thu, 27 May 2021 10:06:04 GMT https://community.sonylatvija.com/t5/android-tv/sony-65af9-muted-volume-while-watching-films/m-p/3802484#M54786 Piscie 2021-05-27T10:06:04Z