topic Re: Kd65ag8 oled picture problem in Android TV

Kd65ag8 oled picture problem

RusCook — Fri, 07 Jan 2022 10:57:47 GMT

I'm getting blurred edges on the picture on all formats(HD,uhd,hdr) Got sky Q connected on hdmi2, I've changed to 1080p to access the screen settings & then changed back to 2160 but it's still happening. Anyone got any solutions or changes I need to make to the setting to cure this problem PLEASE

Re: Kd65ag8 oled picture problem

Eskimosony — Fri, 07 Jan 2022 18:20:13 GMT

Make sure the HDMI settings on the TV are set to Enhanced

Re: Kd65ag8 oled picture problem

RusCook — Fri, 07 Jan 2022 18:47:04 GMT

Yes it's on enhanced thanks 👍

Re: Kd65ag8 oled picture problem

Eskimosony — Fri, 07 Jan 2022 18:52:41 GMT

It maybe a SkyQ setting, do you have the choice of selecting the screen size or adjusting you screen size? This also may be possible in the Sony TV settings/Display and Sound/ Screen....I don't know as I have never come across the problem...

Re: Kd65ag8 oled picture problem

RusCook — Fri, 07 Jan 2022 18:59:52 GMT

I've changed my Sky Q box back to 1080p just to access the screen settings on the TV (can't do it when Sky Q is set to 2160) but I'm still having the same problem with the screen being blurry around the edges

Re: Kd65ag8 oled picture problem

Eskimosony — Fri, 07 Jan 2022 19:04:09 GMT

Change the TV.

Settings/Display & Sound/ Screen/ Display area or Screen position or Auto Display Area etc...etc... Mess around with those

And can you not do that with the Q Box? Select Display Area etc?

Re: Kd65ag8 oled picture problem

RusCook — Fri, 07 Jan 2022 19:11:29 GMT

Trying everything at the moment, mainly with TV setting as there's not much in the Sky Q settings to change, at the moment live TV is ok its only happening on my recordings/downloads from the sky box thanks

Re: Kd65ag8 oled picture problem

Eskimosony — Fri, 07 Jan 2022 19:51:31 GMT

Swap the HDMI socket on the TV and change you HDMI cable if you can, just to rule that out as the problem. However is there playback settings on the Sky Q Box as it sounds like a problem with playback now, maybe a duff SSD (Which I doubt) but probably a Playback setting or faulty cable/socket (I'm sorry I don't have Sky Q so can't check)

Re: Kd65ag8 oled picture problem

RusCook — Fri, 07 Jan 2022 19:57:56 GMT

Will look into it thanks

Re: Kd65ag8 oled picture problem

Anonymous — Tue, 18 Jan 2022 10:38:58 GMT

Hi Rus,

Did it solve the issue?

Re: Kd65ag8 oled picture problem

RusCook — Tue, 18 Jan 2022 10:54:33 GMT

I've bought new hdmi cables and the live tv pictures are great but still getting some problems with recordings from my sky Q box, think it may be on its way out 👍

Re: Kd65ag8 oled picture problem

Anonymous — Tue, 18 Jan 2022 11:20:40 GMT

Hi Rus,

I think this is related to SKY, correct?

Re: Kd65ag8 oled picture problem

RusCook — Tue, 18 Jan 2022 11:24:24 GMT

Yeah I think so, the only option left is my Sky Q box is on its last legs

Re: Kd65ag8 oled picture problem

Eskimosony — Tue, 18 Jan 2022 11:27:58 GMT

Rus, won't Sky just replace it for you? It deffo sounds like an Q Box problem now if you've changed the cables and such.

Re: Kd65ag8 oled picture problem

RusCook — Tue, 18 Jan 2022 11:30:32 GMT

Not yet, I've had to do a hard drive reset & then get back to them in a week or so

Re: Kd65ag8 oled picture problem

Anonymous — Tue, 18 Jan 2022 11:48:22 GMT

Hi Rus,

Exactly, ask SKY to replace the box for you, fingers crossed.

Re: Kd65ag8 oled picture problem

RusCook — Tue, 18 Jan 2022 11:51:28 GMT

Yep hopefully by next week thanks