topic Re: Xperia M2 Camera not Working in M Series

Xperia M2 dual camera not working

Goswami — Mon, 01 Dec 2014 08:06:02 GMT

I have bought two month back Xperia M2 dual. With in two month camera is not working . Very Bad experinec .

Xperia M2 Camera not Working

MrGangi — Sat, 02 Aug 2014 18:20:29 GMT

Camera isnot available

Sorry i'am bad English

Re: Xperia M2 Camera not Working

_alexdon_ — Sat, 02 Aug 2014 19:39:02 GMT

Try settings-apps-all-camera,force stop and clear data.Restart your device.

Re: Xperia M2 dual camera not working

Hampus — Mon, 01 Dec 2014 11:44:41 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Could you please elaborate? How do you mean that the camera does not work? What happens when you try to open the camera application? Do you get any error messages?

Re: Xperia M2 Camera not Working

akbalani — Sun, 07 Dec 2014 13:38:15 GMT

Still camera not working

Re: Xperia M2 Camera not Working

_alexdon_ — Sun, 07 Dec 2014 13:51:39 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Xperia M2 dual camera not working

anjhay — Sat, 07 Feb 2015 13:57:46 GMT

as I open my camera there is an error message saying that unfortunately camera hah stopped .what does it mean ??

Re: Xperia M2 dual camera not working

_alexdon_ — Sat, 07 Feb 2015 17:50:00 GMT

Have you tried to force stop and clear data for the camera app in settings-apps-all?

Re: Xperia M2 Camera not Working

Crafty — Mon, 23 Feb 2015 14:00:17 GMT

I have completed all the software re-install/update suggestions given, also the camera data clear (have 5 different camera apps listed, all for same camera I presume but different sections of it), cache cleared, forced stops, many re-starts.

Still the camera reports it has stopped, with a charming sorry message...

So neither front or back camera nor flash now function at all. Is it really down to a hardware fault now ? and if so, poor show Sony as the phone is carefully looked after and always in a hard-shell protective case.

Any suggestions for my next move, all I ask for really is a phone and camera, 95% of the 'permanent' apps are totally useless to me. Just give me back my device pleeeease, not constant deezer plugs

Re: Xperia M2 Camera not Working

Esco — Sat, 28 Mar 2015 14:03:34 GMT

I have the same problem with my M2 Aqua, if it's a regular occurrence wit these phones then this is a real shame to Sony. I got mine last December and before the end of January the camera refused to work, what's the use of the **bleep** phone if you can't take pictures pictures. I don't even think returning the phone will be accept accepted by the company I bought it from and I feel it's a major discomfort for us customers. Tried everything but still the same. I should have jus just stuck to Samsung.

Re: Xperia M2 Aqua Camera not Working

rhonz — Sun, 24 May 2015 01:03:13 GMT

Good day folks, my unit is M2 Aqua and my camera now is not working after it had an update. Can someone help me? Thanks in advance.

Re: Xperia M2 Camera not Working

rhonz — Sun, 31 May 2015 15:05:24 GMT

Hello again folks, I already tried the steps you've emailed me the last time but still the result is very frustrating. My camera still won't work. You really need to help me with this.

Re: Xperia M2 Camera not Working

mischievous_boi — Fri, 12 Jun 2015 11:32:12 GMT

Hey guys, i think thats the problem with the new firmware, because there weren't update for my m2 and camera is still working, and on my girlfriends camera there were an update few days ago and from that moment its not working..so Sony should release a new software update for that phones..i guess 🙂

Re: Xperia M2 Camera not Working

Michail1976 — Tue, 16 Jun 2015 13:44:09 GMT

You guys are gonna laugh with this.

Noticed the back being a bit bulky around the back camera?

lock your phone apply a little presure on the whole backside specially around the camera.

Unlock your phone and the camera will work XD

Sorry sony but somebody at the essambly line is not clicking the camera connections in good enough.

Hope for all this will solve your camera probems.

Re: Xperia M2 Camera not Working

bronoesfa — Sat, 04 Jul 2015 18:18:48 GMT

Thanks, it's working now, 🙂

Re: Xperia M2 Camera not Working

martin96 — Sat, 15 Aug 2015 06:15:51 GMT

How??

Re: Xperia M2 dual camera not working

LucasGabrielLGS — Tue, 29 Mar 2016 20:04:04 GMT

Same problem with me....

"A camera parou" (Camera has stopped)

And flashlight too:

"LED não disponível" (LED unavailable)

Already tried too reset to "factory standard" (in portuguese "padrão de fábrica") and nothing happend.

Any advice?? I'm with this problem for more than 30 days....

phone model D2403 - Xperia M2 Aqua

Re: Xperia M2 Camera not Working

COMIA — Sat, 02 Apr 2016 06:21:01 GMT

I HAVE A PROBLEM W/ THE CAMERA EVERY TIME I OPEN IT IT SAYS ERROR UNKNOWN ERROR WHAT SHOULD I DO?

Re: Xperia M2 dual camera not working

ruby_almazan — Fri, 01 Jul 2016 04:32:37 GMT

Good night, I have a Xperia M2 Aqua, for awhile I have problems to open the chamber, it does not open me. Already I took and the telephone extinguishes two times and nothing more not. Not if it was for the update of the software that I send Sony or that, which I do?

Re: Xperia M2 dual camera not working

VasuGanu — Fri, 22 Jul 2016 12:21:14 GMT

Hi I facing problem with front camera. Whenever taking selfie not much clear screen it's surrounding black screen showing.please give me suggest any settings need to change?