topic Re: no sound from speaker in Other/General

no sound from speaker

jamilavida — Wed, 23 Oct 2013 12:00:49 GMT

My speaker just don't seem to work at all. I was watching a movie and suddenly the sound turns off and until now there no sound coming at all from my speaker, however it works just fine on my headphone/earphone. Please help

Re: no sound from speaker

Cot88 — Wed, 23 Oct 2013 13:05:20 GMT

First of all check the volumes in audio settings (if not already done)

Make a call and check if loudspeaker/hands free mode works.

Try to load your phone in safe mode: if here speaker works fine the problem is software related

Turn off the device.
Press and hold down the power key until the phone vibrates.
Wait until the Xperia™ logotype disappears.
Press and hold the volume down key. The device then restarts in safe mode.
To exit safe mode, restart the device.
If same issue probably your speaker is broken but you can try a factory reset before going to the nearest sony service center

Re: no sound from speaker

jamilavida — Wed, 23 Oct 2013 18:03:16 GMT

apparently, the problem re-emerged everytime i play a song or movie, the sound returned for a while, when i open a music or movie, the speaker turned off again. is it the hardware or is it the software.

Re: no sound from speaker

jamilavida — Wed, 23 Oct 2013 18:10:21 GMT

i want to know is it the hardware problem or else, i really do not prefer factory reset

Re: no sound from speaker

Cot88 — Wed, 23 Oct 2013 18:26:10 GMT

If speaker works for a while probably issue is software related.

Try with safe mode as suggested above and tell us if same issue

Re: no sound from speaker

jamilavida — Wed, 23 Oct 2013 20:35:45 GMT

already did factory restore and also i used the fix phone option on the sony companion suite. still it remained the same. i'm very dissappointed if it is truely hardware related. i'll try sending it to a nearest sony centre, hope this'll fix my issue.

Re: no sound from speaker

jamilavida — Fri, 25 Oct 2013 07:34:16 GMT

I can safely conclude here, that the problem only occured when either i'm using the mp3, and while watching a movie. now my phone's speaker is working, however i'm not risking myself, thus, i'm avoiding the use of mp3 and watching movies. I really hoped that sony come up with a firmware update to fix this.

Re: no sound from speaker

bobcat0217 — Fri, 25 Oct 2013 15:57:10 GMT

I recently encountered this issue.

It was resolved by sticking my earphones in the jack and then taking it out again. May have to repeat a few times though.

Re: no sound from speaker

AR — Sat, 26 Oct 2013 19:26:36 GMT

The earphone tricked worked... thanks so much

Re: no sound from speaker

oreocookie — Sat, 07 Dec 2013 23:14:28 GMT

Hi,

Last month I was having an issue with the speaker on my Xperia T phone not working. I tried the headphones thing that someone suggested and it started working again so I didn't worry about it. Last night, it stopped working again. I tried the headphones thing many many times and it's still not working. I then tried to restart my phone, do a speaker/heaphones/mic test and restart my phone in safe mode. It is still not working. What I have determined is that it is only the speaker that is not working. I cannot talk to anyone via speaker phone, listen to mp3's with the internal speaker or hear my phone ring with a call but headphones work perfectly fine as well as answering the phone and listening with the internal headphone. Attaching an exernal speaker works but is not exactly ideal to carry around.

Does anyone have any other ideas as to what might be wrong or how to fix it?

Re: no sound from speaker

Jai_hacker — Sun, 08 Dec 2013 09:51:09 GMT

I tried the same.Now speaker is working fine in safe mode.

Now how to resolve this software issue

Re: no sound from speaker

localbus — Mon, 13 Jan 2014 16:30:33 GMT

Thanks !!...

the sticking in and out of the headphone jack works !!

Re: no sound from speaker

jamilavida — Fri, 07 Feb 2014 19:55:34 GMT

from my experience, the speaker on this phone is very sensitive, but fear not there are some solutions that i've learned for youtube and google.

1) try the jack swapping using the headphone jack (for problem when system recognize as using headphone while you are not ) or using a cotton bud (to absorb moisture).

2) if you hear a very low sound coming from your speaker, try letting it dry of. (for me i just turn off my cellphone and let it dry face up and hoping the moisture escapes the holes of the speaker, and occasionally blow the speaker), this may occur if a drop of water (in my example, just A drop of it entered).

3) this is the latest, my cellphone never had a drop of water on it ( as far as i remembered) but the sound from the speaker suddenly drops hard (just like the problem stated above, very-very low sound), i just shake the phone and voila, it's fixed

side note: i only did all of this when after doing the safe mode and yet still no sound coming, when this happen, try to put the speaker (the one on the back) as near as you can on your ear, and if there is any sound coming, try using method 2 and 3, it worked for me.

Re: no sound from speaker

stc2312 — Sat, 26 Apr 2014 16:27:46 GMT

I did safe mode but still no external sounds. But i hear my calls and textmessages

Re: no sound from speaker

Yellsah2 — Sun, 15 Jun 2014 15:00:44 GMT

Was well pleased to find a solution, not the usual run around the web......thanks

Now haw do you turn the WALKMAN OFFFFFFFFFFFFFFFFF..............HA !

Re: no sound from speaker

Colonel — Thu, 07 Aug 2014 14:55:37 GMT

I tried all methods and one more thing I've noticed is sensor which turn off screen while talking on phone remains on all the time and sometimes suddenly it starts working well. I've heard for same issues many times but still purchased Xperia and now I'm totally disappointed and to be frank it hurt a lot. As I love my phone a lot. It's Xperia L and it happens occasionally nowadays still under warrenty!!! God knows what will happen after a year! NOKIA is best in such things. If anyone can please suggest something to resolve my problem and to keep my faith alive in sony smart phones.

Re: no sound from speaker

AnnoyedUKCustom — Fri, 08 Aug 2014 11:05:02 GMT

I had this problem a few times since the last firmware update.

If I play music with the earphones connected and later I disconnect them the phone doesn't seem to register that the earphones are unplugged so music, ringtones, and phone call audio are all routed to the wrong place and therefore the phone is completely mute (however phone call audio will go to the speaker if I press the speakerphone button during a call).

If I connect and disconnect the earphones a couple of times usually the problem disappears.

Re: no sound from speaker

steebhonez — Sun, 31 Aug 2014 11:56:24 GMT

i had experieced this issue w/ my xperia P and unfortunately my unit is out of warranty & plugging/unplugging the headset didn't worked for me...what i did is I opened my the lower part of my unit. First removed the the plastic cover and removed two screws. there I found a flat wire beside the speaker, removed it then reseated it. after that the sound came back. not actually advisable if ur unit is still under warranty...but worked for me...hope it helps to some

Re: no sound from speaker

Lukerapleyyolo — Tue, 02 Sep 2014 13:48:19 GMT

I have the exact same problem with my Sp I've done everything to try and fix it it's weird how it works when I'm on the phone just not when I'm using my phone normally?

Re: no sound from speaker

Muthukumar1 — Thu, 02 Oct 2014 02:18:32 GMT

The earphone tricked worked... thanks so much