topic Re: Xperia Z2 Multitouch Problem in XPERIA archive

Xperia Z2 Multitouch Problem

Raistreck — Wed, 22 Oct 2014 21:35:20 GMT

Hello community,

I'm having issues with my Xperia z2 screen. In particular, when I press a sector of the screen with one finger, it recognizes two touches instead one (only happens in the middle):

The image above shows the center of the screen being touched with one finger.

If someone had the same and could solve it, please help me.

Any help is appreciated.

Re: Xperia Z2 Multitouch Problem

Uliwooly — Wed, 22 Oct 2014 21:38:53 GMT

Do you have glove mode on? Do you have a protective film on?

Re: Xperia Z2 Multitouch Problem

Raistreck — Wed, 22 Oct 2014 21:54:44 GMT

I'm not using any protective film and I haven't activated glove mode. I even did factory reset twice and the problem persists.

Re: Xperia Z2 Multitouch Problem

Uliwooly — Wed, 22 Oct 2014 22:07:08 GMT

Test it with other touchscreen tester apps, just to be certain

Re: Xperia Z2 Multitouch Problem

Jake-SonyXperia — Wed, 22 Oct 2014 23:33:20 GMT

Hi Raistreck

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If another application provides the same result, then I can only advise that the handset be taken back to the place of purchase or sent through to one of our repair agents for assessment.

Please use the link below to find contact details for Sony Mobile within your region.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Z2 Multitouch Problem

alexirimie80 — Sat, 06 Jun 2015 05:10:47 GMT

Same problem...when I touch somewhere in the middle it recognizes 4 even 5 touches. Especially when it's sunny outside. I can barely write