topic Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault in XPERIA archive

Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Myphonebillisma — Fri, 05 Jun 2015 14:03:09 GMT

There seems to be a fault with my phone making unwanted calls with out my knowledge. Is this a common problem with the Xperia Z1s?

Re: Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Uliwooly — Fri, 05 Jun 2015 14:10:03 GMT

@Myphonebillismassive

That could be an app acting up, do you actually see the calls on the call log?

Re: Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Myphonebillisma — Fri, 05 Jun 2015 14:16:17 GMT

Thanks - yes, the calls are listed with times on my call log so I don't think it's an app/data gobbling problem. Need to check with the people who're said to have received those calls... the nasty shock of a sky high bill

Re: Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Uliwooly — Fri, 05 Jun 2015 14:18:03 GMT

@Myphonebillismassive

so it was a buttdial issue?

Re: Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Phy — Fri, 05 Jun 2015 14:19:39 GMT

If you think it's an app creating this issue, you could repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/