topic Re: Messages - opening message takes a long time in XPERIA archive

Messages - opening message takes a long time

GeorgeFielding — Mon, 15 Jun 2015 13:47:52 GMT

Hi guys

I've just got a new z3 and am slightly frustrated with the messages. It's taking up to 15 seconds to open up a conversation, it took 8 seconds to open a conversation I started today with 18 messages in it.

Is this normal? I just get the spinning wheel with 'opening conversation'.

I've coke from an iPhone and it only ever took time to open after a restart.

If this isn't normal (I'm hopping it's not) hoew can i fix this?

Thanks in advance

GF

Re: Messages - opening message takes a long time

Hampus — Mon, 15 Jun 2015 13:49:54 GMT

Hi,

That sounds strange. Do you have many messages in general? For example, messages that you imported from another phone or similar?

Re: Messages - opening message takes a long time

GeorgeFielding — Mon, 15 Jun 2015 13:55:20 GMT

Yes I have 3 conversations brought in from my iPhone. I think it's loading the entire conversation, on the iPhone it only loaded about 15-20 most recent messages then you had to prompt it to load more... Is there a setting somewhere that tells it to load the whole thing?

Re: Messages - opening message takes a long time

GeorgeFielding — Mon, 15 Jun 2015 15:03:13 GMT

I'm trying to delete all of my imported conversations but it's been half an hour and the progress wheel is still spinning... Surely for a powerful phone this should be faster?!

Re: Messages - opening message takes a long time

Hampus — Mon, 15 Jun 2015 15:31:10 GMT

If you have choosen to import the messages from your iPhone, it will import all the messages. Could you take a look in the following thread to see if any of my advice can help you in this matter?
http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Messaging-app-problem-after-lollipop-update/td-p/999160

Re: Messages - opening message takes a long time

GeorgeFielding — Mon, 15 Jun 2015 15:36:17 GMT

I only had 3 conversations on my iPhone as there was not enough memory... Hence the upgrade. I still can't delete the biggest of the conversations and the new conversation started today still takes 10 seconds to load:/

Re: Messages - opening message takes a long time

Uliwooly — Mon, 15 Jun 2015 17:01:16 GMT

@GeorgeFielding

Let's try this

settings > apps > all > messaging > clear data > force stop > restart the phone > try again

if that doesn't work then

Boot on safe mode and try again

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

the last resort will be to repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355