topic Re: Xperia Z won't unlock in XPERIA archive

Xperia Z won't unlock

RiozNewbie — Wed, 27 May 2015 14:06:59 GMT

Hey guys again when my phone stays locked for a long time it won't unlock at all and I have to force reset with the power and volume button... Why is this?

Re: Xperia Z won't unlock

Uliwooly — Wed, 27 May 2015 14:12:23 GMT

@RiozNewbie

The screen/phone doesn't unlock when you swipe to unlock it?

settings > about phone > diagnostics > test the screen.

Re: Xperia Z won't unlock

Uliwooly — Wed, 27 May 2015 14:13:35 GMT

@RiozNewbie

Do you have any antivirus? taskillers? third party home launcher ? third party lock screen? any protective case ?

you can also boot on safe mode > try to recreate the issue

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

if you can't recreate the issue while on safe mode then it's a third party app that's causing this issue.

Re: Xperia Z won't unlock

RiozNewbie — Wed, 27 May 2015 14:38:21 GMT

No the screen is fine. It only does it if it's locked over night normally and none have no anti virus or anything like that

Re: Xperia Z won't unlock

Uliwooly — Wed, 27 May 2015 14:45:53 GMT

@RiozNewbie

I think it's an app acting up, it'll be wise to boot on safe mode overnight and see if you experience the same issue, or, repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia Z won't unlock

RiozNewbie — Wed, 27 May 2015 14:49:36 GMT

Thank you

Re: Xperia Z won't unlock

Uliwooly — Wed, 27 May 2015 14:55:06 GMT

@RiozNewbie

keep us updated