topic can't text web URL in XPERIA archive

can't text web URL

tj1231 — Fri, 29 May 2015 04:16:35 GMT

I'm on at&t network. Any time I put a web address in a text message and send it, my phone shows it sent, but the other person never receives it. I've tested it with two people who are using Iphones. One is on Verizon, the other is on straight talk I think.

For example, I put "testing airbnb.com" in a text to them. If I send it to my own number, it goes right through. I haven't tested on any other android phones yet. It doors this with both Textra and the stock messaging app. I'm almost positive it worked before I sent it for a screen replacement and Sony upgraded it to lollipop

Any ideas?
Thanks

Re: can't text web URL

Phy — Fri, 29 May 2015 04:22:18 GMT

Test sending URL to other non-iPhone phones.

Re: can't text web URL

Uliwooly — Fri, 29 May 2015 04:22:25 GMT

@tj1231

How are you sending this links? through the regular messaging app or a third party messaging app or email?

Re: can't text web URL

tj1231 — Fri, 29 May 2015 04:26:23 GMT

I've tried stock and third party text messaging apps. I haven't tested email.

I'm waiting to hear back from a non iPhone person to see if they got it. I'll update when I find out.

Re: can't text web URL

tj1231 — Fri, 29 May 2015 04:49:30 GMT

A dumb phone on another network doesn't receive them, but an android that is also on AT&T DOES get them. Now to figure out if it's the carrier, or the phone manufacturer!

Re: can't text web URL

Uliwooly — Fri, 29 May 2015 05:01:55 GMT

@tj1231

that's an iphone issue.

Re: can't text web URL

tj1231 — Fri, 29 May 2015 05:04:45 GMT

Actually, I just verified that another android on Verizon isn't getting them. I think AT&T messed up when they reactivated my phone somehow. I'll call them tomorrow and update the thread.

Re: can't text web URL

Uliwooly — Fri, 29 May 2015 05:12:38 GMT

@tj1231

AT&T messing something up, that's unheard of, keep us updated.

Re: can't text web URL

tj1231 — Fri, 29 May 2015 19:11:32 GMT

Still working on it, but it is related to the carrier, not the phone manufacturer. I can send to an iPhone that's on at&t. I've posted questions on at&t support page, and on XDA. Hopefully I'll figure something out soon.

Re: can't text web URL

Uliwooly — Fri, 29 May 2015 23:48:54 GMT

@tj1231

Let us know when you get an answer.

Re: can't text web URL

tj1231 — Sat, 30 May 2015 04:36:51 GMT

I made a little progress today. I went to a local at&t store and they confirmed that SOME websites are being blocked somewhere. For instance "airbnb.com" and "Facebook.com" won't go through, but Google.com and CNN.com will. They made a note on my account that they had gone through troubleshooting and confirmed it on multiple devices, so when I get a chance to call tech support, the process will go a little faster. I'm going to call tech support tomorrow and see if I can get an ultimate resolution.

Re: can't text web URL

Uliwooly — Mon, 01 Jun 2015 02:06:13 GMT

@tj1231

Keep us updated.