topic Re: Xperia z1 headphones jack issue in XPERIA archive

Xperia z1 headphones jack issue

motakurt — Fri, 29 May 2015 07:11:50 GMT

Good morning,

I have a Sony Xperia Z1 and my headphones are a B&W P3 with mic. Since I have this headphones I have the same problem. If you restart the z1 and connect the headphones after, the headphones works perfect. Then, you disconnect the headphones and try to reconnect again, then the headphones doesn't works until you restart the phone. The Z1 doesn't reconize any headphone that you conect before this. I hoped that i fixed with Android 5, but is happening again.

Any solution? I know soundabout app, but i would like any solution better.

thanks.

Re: Xperia z1 headphones jack issue

Uliwooly — Fri, 29 May 2015 07:20:15 GMT

Have you tested this with other headphones?

Re: Xperia z1 headphones jack issue

Phy — Fri, 29 May 2015 07:21:49 GMT

Try Clearing the SmartConnect app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the SmartConnect app.
5. Tap Force stop > Clear data.
6. Restart the phone

Re: Xperia z1 headphones jack issue

motakurt — Fri, 29 May 2015 12:12:04 GMT

With other headphones (3contacts in the jack) i dont i have this problem. Only with the B&W with 4 contacts in the jack. It Happens that when I connect the B&W then any headphone that I connect wont work until I restart the phone.

I have tried to force detention and clen smart connect app. It doesnt work.

Thanks.

Re: Xperia z1 headphones jack issue

Phy — Fri, 29 May 2015 15:19:31 GMT

Then it sound like a compatibility issue with your B&W headphones and the Z1.