topic Re: Heat issue on Z2 (whige playing) in XPERIA archive

Heat issue on Z2 (whige playing)

iChaos — Fri, 29 May 2015 13:15:37 GMT

Hi , I've many heat issue with my Z2 , while playing , or doing simple task on it , I did check the heat some app

and so far the heat went to 65 ° the area that is very hot is near to camera , what I should do? is that issue can cause some sort of screen break or others?

Re: Heat issue on Z2 (whige playing)

Uliwooly — Fri, 29 May 2015 14:25:02 GMT

@iChaos

There's nothing wrong with your phone, it will get hot while you use it, if you play games it will get hotter, there's nothing you can do about it, as this will happen even if you have other brands or OS.

Re: Heat issue on Z2 (whige playing)

Uliwooly — Fri, 29 May 2015 14:29:55 GMT

@iChaos

I've noticed that you have flashed your phone before

http://talk.sonymobile.com/t5/Xperia-Z2/Question-about-warranty/m-p/966507

have you unlocked the bootloader? flashed a custom ROM? overclocked the phone?

Re: Heat issue on Z2 (whige playing)

iChaos — Fri, 29 May 2015 14:38:24 GMT

None you said , the phone is not rooted , custom rom or any overclock

It's actually bother me since It's actually get ways to hot to keep in hand , and also I've tested the same games on others device of my friends they don't have any issue...

anyway 65 ° for a phone is'nt that way to much ? even my computer a good beast that I brought 4 year ago still keep running at 35-40° this is why , I do not understand at all the heat issue with my Z2...

Re: Heat issue on Z2 (whige playing)

Uliwooly — Fri, 29 May 2015 14:47:24 GMT

@iChaos

Your computer has a cooling system, don't compare it with a smartphone, as for other phones not getting that hot, could be due to the material, that they might not seem as hot.

one things that you could do is to repair your phone with PCC > stay away from intrusive apps such as taskillers, antivirus, ram boosters, etc. do you have any of such apps?

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Heat issue on Z2 (whige playing)

iChaos — Fri, 29 May 2015 14:50:32 GMT

I don't have taskkiller or ram utilities , I have the antivirus that was already installed on (the avg one) but uninstall it (I still have clean master you think this might be the issue?)

Re: Heat issue on Z2 (whige playing)

Uliwooly — Fri, 29 May 2015 14:52:57 GMT

@iChaos

that could be the issue

settings > apps > running

Re: Heat issue on Z2 (whige playing)

iChaos — Fri, 29 May 2015 14:58:46 GMT

I removed the clean master app + security ( was using for lock on app with code)and I don't think it change anything ,tested with clash of lord 2 under one min already heating

Re: Heat issue on Z2 (whige playing)

Uliwooly — Fri, 29 May 2015 15:15:00 GMT

@iChaos

Repair the phone with PCC and then try again, do NOT install any of those apps

taskillers

clean masters

antivirus

ram, battery, cpu boosters

etc

Re: Heat issue on Z2 (whige playing)

prodigy — Mon, 01 Jun 2015 14:43:19 GMT

Hello everyone. Me too had the same issue with heating up. I don't think it's normal cause other phones don't have the same heating issue.

For example I had xperia SP which became hot when playing games only, not all the time like Z2.

I think there must be some kind of solution for this, an update.

Thanks.

One thing to say : uliwooly have said < do NOT install any of those apps

taskillers

clean masters

antivirus

ram, battery, cpu boosters

I've this question: Is it safe to run my phone without Antivirus, especially while surfing the net or installing new APPS?

Thanks in advance.

Re: Heat issue on Z2 (whige playing)

Uliwooly — Mon, 01 Jun 2015 19:02:52 GMT

@Prodigy1

If you are syncing multiple apps and/or services or have a background apps, such as taskillers, antivirus, booster apps, ram apps, clean apps, etc, your phone will get hot faster, there's no way around it.

As long as you visit secure websites and download apps from the playstore you will be ok, at the end of the day, it's up to you to decide how to customize your phone.

Re: Heat issue on Z2 (whige playing)

prodigy — Tue, 02 Jun 2015 19:58:07 GMT

Thank you uliwooly. But I don't have taskillers, booster apps, ram apps, clean apps. I only had Avast grime fighter and avast security. Besides I have an app called Greenify, which I use to force stop most of my apps. For example I force stop avast grime fighter and whatsapp and so on I stop most apps which I want to. I usually have a 1.3 or 1.4 gb of free ram. What do you think about this. Thank you again.

Re: Heat issue on Z2 (whige playing)

Uliwooly — Tue, 02 Jun 2015 20:03:02 GMT

@Prodigy1

This is what I would do

repair the phone with PCC > uninstall any preinstall antivirus app > do NOT install any app > do NOT update any app either > download the game > test again

Re: Heat issue on Z2 (whige playing)

prodigy — Wed, 03 Jun 2015 04:59:12 GMT

Thank you uliwooly so much. If you don't mind I've got one other question. I didn't update to lollipop yet, and My phone is on the kit kat . I mean i didn't install any system update for the phone. So should I do a PCC repair?

Thanks a lot.

Re: Heat issue on Z2 (whige playing)

Qatrium — Wed, 03 Jun 2015 05:53:30 GMT

PC Companion phone repairwill do a clean installation of the latest firmware and will also wipe your internal memory.

Re: Heat issue on Z2 (whige playing)

prodigy — Wed, 03 Jun 2015 10:13:41 GMT

Thank you Quester. I'll upgrade to lollipop and see ifthere is a difference. One of my friends upgraded to lollipop and his phone did and do strange things and this is why I didn't upgrade to lollipop till now. I'll do it and see the changes.

Thanks again to Quester and uliwooly.

Re: Heat issue on Z2 (whige playing)

Uliwooly — Wed, 03 Jun 2015 22:55:05 GMT

@Prodigy1

What I would do is update to lollipop and then reinstall lollipop

Re: Heat issue on Z2 (whige playing)

prodigy — Thu, 04 Jun 2015 08:39:23 GMT

Thanks to uliwooly and Quester.