topic Re: I can't unlock my Xperia Z1 in XPERIA archive

I can't unlock my Xperia Z1

noona150 — Fri, 29 May 2015 14:17:26 GMT

My language is Arabic and password in English I change language whenever I want to enter the password. Suddenly English language not appeared in the keyboard I could no longer enter the password What is the solution please help.

Re: I can't unlock my Xperia Z1

Phy — Fri, 29 May 2015 14:33:23 GMT

Take a look at this thread by @uliwooly about unlocking a phone it may help you.

http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

Re: I can't unlock my Xperia Z1

_alexdon_ — Fri, 29 May 2015 15:05:43 GMT

If the above does not help,you need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).