topic Re: How to check whether my phone is refurbished or not in XPERIA archive

How to check whether my phone is refurbished or not

Hassanshakeel — Fri, 29 May 2015 16:51:15 GMT

Hello, moderators and friends!
It has been a week or so that I've bought a Xperia z2. I wanted to ask how tocheck whether i've bought a factory-new or refurbished phone?
Wating for response!

Re: How to check whether my phone is refurbished or not

Uliwooly — Fri, 29 May 2015 17:00:57 GMT

@Hassanshakeel

If you bought this phone directly from Sony then contact Sony directly, if it was another electronics store, contact them, if it was bought online you will have to contact the seller.

Re: How to check whether my phone is refurbished or not

Hassanshakeel — Fri, 29 May 2015 17:04:28 GMT

I've bought it from souq.com UAE, SO not sure whom to call, but the seller stated the product to be new

Re: How to check whether my phone is refurbished or not

Hassanshakeel — Fri, 29 May 2015 17:06:04 GMT

@uliwooly is there any portal where you insert your phone imei details etc and get the info?

Re: How to check whether my phone is refurbished or not

Uliwooly — Fri, 29 May 2015 17:10:47 GMT

@Hassanshakeel

I'm not aware of anything alike, but you can contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

Re: How to check whether my phone is refurbished or not

Hassanshakeel — Fri, 29 May 2015 17:11:59 GMT

@uliwooly Thanks

Re: How to check whether my phone is refurbished or not

Uliwooly — Fri, 29 May 2015 17:23:19 GMT

Anytime

Re: How to check whether my phone is refurbished or not

prodigy — Wed, 03 Jun 2015 10:54:14 GMT

Hello Hassanshakeel. In fact I think this site can tell you if your phone is refurbished or not .

You can try it. and post if it is - the site good or not - . Anyone who had any idea about it please let us know. For me I've tried it and it said my phone is as it is.

Just enter your IMEI and press check.

http://www.imei.info/

Re: How to check whether my phone is refurbished or not

Qatrium — Wed, 03 Jun 2015 10:59:40 GMT

@Prodigy1 wrote:
Hello Hassanshakeel. In fact I think this site can tell you if your phone is refurbished or not .
You can try it. and post if it is - the site good or not - . Anyone who had any idea about it please let us know. For me I've tried it and it said my phone is as it is.
Just enter your IMEI and press check.
http://www.imei.info/

This site might be useful if you boubt that your phone is fake, not original or made by Sony. Sometimes you may find high copies of well known brands for a muck less price, these are not original.

Meanwhile it will not give you any information if the mobile is refurbished, because it's still an original phone but used and has been repacked.

Re: How to check whether my phone is refurbished or not

Hassanshakeel — Wed, 03 Jun 2015 11:01:18 GMT

@prodigy1 thanks a lot mate, but it just tells stuff about phone specs and etc. And nothing about being refurb or not. 😕

Re: How to check whether my phone is refurbished or not

prodigy — Wed, 03 Jun 2015 14:22:16 GMT

Thanks to Quester and Hassanshakeel. So is there a way to know if the device is refurbished or not, and if you find the solution would you please post it here to make us know.

Thanks a lot.

Re: How to check whether my phone is refurbished or not

Qatrium — Wed, 03 Jun 2015 14:44:27 GMT

If you buy it from an authorized Sony distributor, or if it's sealed with the agent's or Sony's seal, then it's most probably new. Authorized distributors will label refurbished phones clearly and will not scam you.

Re: How to check whether my phone is refurbished or not

prodigy — Thu, 04 Jun 2015 08:38:07 GMT

Thank you Quester.