topic Re: Slow Charging in XPERIA archive

Slow Charging

NPRC — Mon, 01 Jun 2015 14:32:55 GMT

Hy guys,

Recently my Xperia SP has been facing some problems about battery charge. Before this problem, my phone was able to charge from 10% until 100% in maximum of 2 hours in power plug or 3 hours with usb connect. Now it takes about 2 hours only to charge 10/15% of battery.

I´ve already tried to use different usb cables and even have done a factory reset with PC companion, butt the problem still persists.

Anyone can help me about this?

Re: Slow Charging

Hampus — Mon, 01 Jun 2015 15:21:45 GMT

Hi,

What if you charge the phone while it's in airplane mode or powered off? Does it still charge this slow?

Re: Slow Charging

NPRC — Mon, 01 Jun 2015 20:18:02 GMT

Hello Hampus,

I let the phone charging about 1 hour with the power off, only charged 1%.

I think the battery is damaged. Any advice?

Re: Slow Charging

Phy — Mon, 01 Jun 2015 20:41:06 GMT

You could try different cables and chargers but contact your local Sony Xperia support

Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Re: Slow Charging

Hampus — Tue, 02 Jun 2015 09:25:55 GMT

In this case, I would also suggest that you contact your local support team for further assistance in this matter. Check the link that Phy posted in his post for details about your local support team.