xperia z1 shut down, wont start up

cappaghbaby — Tue, 02 Jun 2015 11:31:34 GMT

My Z1 Compact was working fine. I turned it off today to insert a new SIM and now can't turn on the phone. I have removed new SIM and still get the error

Unfortunately InitialBootSetup has stopped. I have tried restarting but no joy. Any Ideas?

Re: xperia z1 shut down, wont start up

Thommo — Tue, 02 Jun 2015 12:16:57 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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xperia z1 shut down, wont start up

Re: xperia z1 shut down, wont start up