topic Re: screen problem with my xperia z in XPERIA archive https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391299#M488609 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/551504">@Abygail</A></P><P>Repair the phone with PCC&nbsp;</P><P><FONT color="#1f9d19"><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P><P><FONT color="#990999"><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P><P><FONT color="#ea0000"><FONT color="#ea0000"><A href="https://community.sonylatvija.com/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P> Thu, 04 Jun 2015 16:31:17 GMT Uliwooly 2015-06-04T16:31:17Z screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391298#M488608 <P><SPAN class=""><SPAN class="hps">Hello</SPAN><SPAN>, I hope</SPAN> <SPAN class="hps">you can help me</SPAN> <SPAN class="hps">(excuse</SPAN> <SPAN class="hps">me</SPAN> <SPAN class="hps">for my English</SPAN> <SPAN class="hps">but I'm</SPAN> <SPAN class="hps">French</SPAN> <SPAN class="hps">^^</SPAN><SPAN>)</SPAN></SPAN></P><P><SPAN class=""><SPAN>I have a</SPAN> <SPAN class="hps">problem with my</SPAN> <SPAN class="hps">xperia</SPAN> <SPAN class="hps atn">z (</SPAN><SPAN>6603</SPAN><SPAN>)</SPAN> <SPAN class="hps">with the latest</SPAN> <SPAN class="hps">update,</SPAN> <SPAN class="hps">one day my</SPAN> <SPAN class="hps">screen is small</SPAN> <SPAN class="hps">little</SPAN> <SPAN class="hps">has</SPAN> <SPAN class="hps">become</SPAN> <SPAN class="hps">increasingly</SPAN> <SPAN class="hps">darker</SPAN><SPAN>,</SPAN> <SPAN class="hps">until there</SPAN> <SPAN class="hps">is nothing left</SPAN> <SPAN class="hps">to display</SPAN> <SPAN class="hps">it.</SPAN> <SPAN class="hps">The phone</SPAN> <SPAN class="hps">works but</SPAN> <SPAN class="hps">nothing is displayed</SPAN><SPAN>!</SPAN> <SPAN class="hps">I tried</SPAN> <SPAN class="hps">everything,</SPAN> <SPAN class="hps">update,</SPAN> <SPAN class="hps">réinitialisassions</SPAN> <SPAN class="hps">proceed</SPAN> <SPAN class="hps">with</SPAN> <SPAN class="hps">the</SPAN> <SPAN class="hps">buttons</SPAN> <SPAN class="hps atn">(</SPAN>power + <SPAN class="hps">volum</SPAN> <SPAN class="hps">up)</SPAN> <SPAN class="hps">etc</SPAN> <SPAN class="hps">etc.</SPAN> <SPAN class="hps">But it</SPAN><SPAN>'s still not working</SPAN><SPAN>.</SPAN> <SPAN class="hps">All</SPAN> <SPAN class="hps">works fine</SPAN> <SPAN class="hps">on it,</SPAN> <SPAN class="hps">it is recognized by</SPAN> <SPAN class="hps">my pc,</SPAN> <SPAN class="hps">vibration,</SPAN> <SPAN class="hps">beeps</SPAN><SPAN>,</SPAN> <SPAN class="hps">it recharges</SPAN> <SPAN class="hps">well</SPAN><SPAN>, the LED</SPAN> <SPAN class="hps">does not blink</SPAN> <SPAN class="hps">strangely</SPAN>, everything is perfect <SPAN class="hps">except that</SPAN> <SPAN class="hps">nothing appears</SPAN> <SPAN class="hps">on the screen</SPAN> <SPAN class="hps">...</SPAN> </SPAN></P><P><SPAN class=""><SPAN class="hps">Have</SPAN> <SPAN class="hps">suggestions?</SPAN></SPAN></P> Thu, 04 Jun 2015 16:07:24 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391298#M488608 Abygail 2015-06-04T16:07:24Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391299#M488609 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/551504">@Abygail</A></P><P>Repair the phone with PCC&nbsp;</P><P><FONT color="#1f9d19"><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P><P><FONT color="#990999"><A href="http://www.sonymobile.com/gb/tools/bridge-for-mac/" target="_blank" rel="nofollow noopener noreferrer"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P><P><FONT color="#ea0000"><FONT color="#ea0000"><A href="https://community.sonylatvija.com/thread/36355" target="_blank">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P> Thu, 04 Jun 2015 16:31:17 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391299#M488609 Uliwooly 2015-06-04T16:31:17Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391300#M488610 <DIV class="g-unit"><DIV><DIV><DIV><DIV class="almost_half_cell"><DIV><SPAN class=""><SPAN class="hps">Thank you</SPAN> <SPAN class="hps">for your help</SPAN><SPAN>.</SPAN><BR /><BR /><SPAN class="hps">But I have</SPAN> <SPAN class="hps">already</SPAN> <SPAN class="hps">tried</SPAN> <SPAN class="hps">this solution</SPAN> <SPAN class="hps">but it</SPAN> <SPAN class="hps">did</SPAN> <SPAN class="hps">not change anything</SPAN><SPAN>, unfortunately.</SPAN><BR /><SPAN class="hps">PCC</SPAN> <SPAN class="hps">said</SPAN> <SPAN class="hps">that the restoration</SPAN> <SPAN class="hps">is complete,</SPAN> <SPAN class="hps">but each time</SPAN> <SPAN class="hps">the phone restarts</SPAN> <SPAN class="hps">well</SPAN> <SPAN class="hps">but the screen</SPAN> <SPAN class="hps">stays black</SPAN><SPAN>.</SPAN></SPAN></DIV></DIV></DIV></DIV></DIV></DIV> Thu, 04 Jun 2015 16:39:12 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391300#M488610 Abygail 2015-06-04T16:39:12Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391301#M488611 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/551504">@Abygail</A></P><P>Then you will have to contact your local Xperia Care</P><P><A target="_blank" href="http://support.sonymobile.com/global-en/contactUs/" rel="nofollow noopener noreferrer">http://support.sonymobile.com/global-en/contactUs/</A></P> Thu, 04 Jun 2015 16:43:45 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391301#M488611 Uliwooly 2015-06-04T16:43:45Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391302#M488612 <P>thank you ^^<BR /><BR />I'll try to call them, because I have already tried to send them an e-mail but I never got an answer ...</P> Thu, 04 Jun 2015 16:48:21 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391302#M488612 Abygail 2015-06-04T16:48:21Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391303#M488613 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/551504">@Abygail</A></P><P>Keep us updated</P> Thu, 04 Jun 2015 16:58:29 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391303#M488613 Uliwooly 2015-06-04T16:58:29Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391304#M488614 <P><SPAN class=""><SPAN class="hps">Yes, I</SPAN><SPAN>'ll keep you</SPAN> <SPAN class="hps">updated, but</SPAN> <SPAN class="hps">it will be tomorrow</SPAN> <SPAN class="hps">because in</SPAN> <SPAN class="hps">France</SPAN> <SPAN class="hps">it is</SPAN> <SPAN class="hps">7pm.</SPAN> <SPAN class="hps">they</SPAN> <SPAN class="hps">close</SPAN> <SPAN class="hps">at 6pm</SPAN><SPAN>.</SPAN> <SPAN class="hps">thank you</SPAN> <SPAN class="hps">for your help</SPAN><SPAN>.</SPAN></SPAN></P> Thu, 04 Jun 2015 17:16:33 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391304#M488614 Abygail 2015-06-04T17:16:33Z Re: screen problem with my xperia z https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391305#M488615 <P>anytime</P> Thu, 04 Jun 2015 19:34:34 GMT https://community.sonylatvija.com/t5/xperia-archive/screen-problem-with-my-xperia-z/m-p/3391305#M488615 Uliwooly 2015-06-04T19:34:34Z