topic Re: Last 5.1.1 update: error in XPERIA archive

Last 5.1.1 update: error

Xiver — Thu, 12 Nov 2015 05:43:03 GMT

Hi every one, I'm using lollipop on my Xperia z3 compact, it's the factory stock, the latest update 23.4.A.1.232 for my Xperia cames with an error, after downloading and restarting the phone on the android loading bar, it says that: " update failed " and then the phone restars again and again and again and i can't pass this stage, I flashed the phone and now i am at this stage again, what shall i do?

Re: Last 5.1.1 update: error

Phy — Thu, 12 Nov 2015 05:51:42 GMT

Try using Sony PC Companion to reinstall Lollipop.
http://support.sonymobile.com/gb/tools/pc-companion/

Re: Last 5.1.1 update: error

Phy — Thu, 12 Nov 2015 05:52:59 GMT

If you can't or it doesn't solve the problem, contact Sony Xperia support to get the phone checked out.
http://support.sonymobile.com/global-en/contactUs/

Re: Last 5.1.1 update: error

Qatrium — Thu, 12 Nov 2015 07:26:39 GMT

@Xiver

What do you mean by "flashed the phone"?

You can still try to reinstall software through PC Companion as Phy suggested. Here's a complete guide how to perform software repair using PC Companion, you need your phone charged, powered off and disconnected from PC before you start.