topic Re: Screen access whilst on a call in XPERIA archive

Screen access whilst on a call

Tbone1 — Sat, 17 Oct 2015 12:12:31 GMT

I can't seem to find settings to access the screen menu when on a call, it won't let me change volume or anything! I was able to set the power button to hang up when on a call but the screen stays dark and I can't access it at all. Thanks

Re: Screen access whilst on a call

Uliwooly — Sat, 17 Oct 2015 18:47:25 GMT

@Tbone1

Settings > call > check if you can turn on/off this feature.

Re: Screen access whilst on a call

ashishsingh007 — Sun, 18 Oct 2015 03:31:03 GMT

Make sure nothing is in front of proximity sensor. Then press home button and then open settings the way you normally open.

Re: Screen access whilst on a call

pauliusb — Mon, 23 Nov 2015 07:16:34 GMT

Same problem. Phone from the box, this issue appears only with calls, other wise proximity sensor works well. Hope its just software problem, so waiting for SONY to fix this ASAP.

Re: Screen access whilst on a call

seekinghelp — Tue, 24 Nov 2015 09:44:05 GMT

i have the same problem. my screen goes black while on a call. the only way to activate the screen is to press the power button on the side, which kills the call!!

did anybody get back to you on this issue?

Re: Screen access whilst on a call

pips33 — Sat, 28 Nov 2015 19:54:37 GMT

Same problem phone all ok 👌 apart from black screen when making call.works ok 👌 on speakerphone