topic Re: z2 unresponsive touch screen in XPERIA archive

z2 unresponsive touch screen

mavericknickael — Mon, 16 Nov 2015 05:58:14 GMT

good day I have a Z2 got in to a pool take some pictures been doing this several times only this time problem occures next morning my screen is already unresponsive tried rebooting it with the red button under the flaps and power button together with volume button still screen is not working phone is on but unusable because the touch screen is unrespnsive please could I ask any solutions maybe? am just really worried thank u

Re: z2 unresponsive touch screen

Phy — Mon, 16 Nov 2015 06:18:32 GMT

You should contact your local Sony Xperia support and request a vacuum test.
http://support.sonymobile.com/global-en/contactUs/

Re: z2 unresponsive touch screen

Christofer — Wed, 18 Nov 2015 12:17:57 GMT

Hi @mavericknickael,

I'm sorry to hear that.

As Phy suggested you should contact your Local support for more information about how you can get your phone examined at one of our authorised service centers.