topic Re: Xperia 5 phone app in 5 Series

Unable to clear phone notifications

CJ76 — Sat, 05 Oct 2019 08:26:51 GMT

My phone (Xperia 5) notifications are turned on all times. I am unable to clear it. Doesn't affect the performance but a bit annoying. I have restarted the phone and turned the notifications off and on but nothing happens. Any help would be appreciated.

Re: Unable to clear phone notifications

billson — Sat, 05 Oct 2019 13:58:47 GMT

/t5/Xperia-1/phone-app-icon-1-won-t-go-away/td-p/1384367

The only way I found to get rid of them at least temporarily is by missing another call and instead of going on the phone app to clear it access it from the notification drop down.

Unless you aren't referring to phone calls but all notifications in general? If so see if it still happens in safe mode, if it does you'll need to factory reset.

Missed call notifications doesnt go to zero

VegardA — Tue, 08 Oct 2019 19:09:41 GMT

My missed call notifications on my Xperia 5 forsynt go to zero even after having deleted the data and done a forced restart. Anyone who have an ide how to fix this?

The counter for unread emails in Outlook doesnt count regardless of how many unread emails I have..strange..

Greatfull for all help

Re: Missed call notifications doesnt go to zero

th0car — Wed, 09 Oct 2019 07:50:59 GMT

Same here. I have a permanent "dot"-notification that doesnt' seem to reset. It's at 2 now...

I have tried the following:

Cleared call log
Cache and data cleared for phone app
Rebooted (several times...)
Have had new missed calls after the problem appeared

Re: Missed call notifications doesnt go to zero

ChrisBlackhurst — Wed, 09 Oct 2019 17:35:17 GMT

Same.

Appeared in the last day or so.

I've tried multiple solutions offered for older Android phones and none have worked; closing the app, clearing the cache, clearing the data, rebooting etc. Nothing.

I remember having this issue with an older Xperia, but it never happened on my XZ Premium. I'd be grateful also of any solution. It'd be nice if it came from Sony!

Re: Missed call notifications doesnt go to zero

ChrisBlackhurst — Wed, 09 Oct 2019 17:41:45 GMT

Ah.

/t5/Xperia-1/phone-app-icon-1-won-t-go-away/m-p/1390772/highlight/true#M3665

Re: Missed call notifications

PenthousePete — Sun, 13 Oct 2019 03:11:38 GMT

I've just started using a Sony Xperia 5 and have this problem. Looks like I'm running Pie 9 release 55.0.A.7.115.

Oh how I miss those reliable Nokia phones!!!!!

Xperia 5 phone app

dawetygrik — Mon, 14 Oct 2019 17:50:42 GMT

Hello,

I need adwise regarding standard phone app. After first missed calls there is a number how many missed calls there is. Still increasing, no reset when opened calls list. No change from opening from status bar neither tapping blue phone icons. Message icon works fine. Phone restart doesnt help. App restart doesnt help.

Many thanks.

Re: Xperia 5 phone app

ChrisBlackhurst — Tue, 15 Oct 2019 18:52:45 GMT

dawetygrik - Please see the link above your post. Update coming to the Phone app that should resolve.

In the interim, I just call my own mobile from another number & deliberaely miss the call and this resets the notification badge after opening the phone app and looking at the missed call.

Xperia 5 notification om phone app

MRerik — Thu, 17 Oct 2019 12:04:05 GMT

For some reason i havet a no.1 on my phone app. I have tried reebooting, cleared all call history but it's still there.

What can/should i do?

Re: Missed call notifications

Dindong — Thu, 17 Oct 2019 19:20:46 GMT

Same phone same problem. Really annoying.

Re: Missed call notifications

Dindong — Sun, 20 Oct 2019 15:28:18 GMT

Now the dot has just disappeared after few days.

Notification Dot Issue

AndrewD71 — Wed, 23 Oct 2019 20:52:28 GMT

Today I had a missed call on my Xperia 5. After opening the phone app to check the call the notification Dot won't go away. I've cleared the cache and data of the app, I've uninstalled and re-installed app updates, restarted the phone and removed the SIM yet the notification is still there. Has anyone else had this issue?

Re: Notification Dot Issue

AndrewD71 — Wed, 23 Oct 2019 21:04:48 GMT

I also can't seem to upload screenshots here

Re: Notification Dot Issue

Enka — Wed, 23 Oct 2019 22:21:15 GMT

/t5/Xperia-5/Unable-to-clear-phone-notifications/m-p/1390949#M106

the same?

Re: Notification Dot Issue

AndrewD71 — Thu, 24 Oct 2019 07:27:29 GMT

Yes a bug with the app then. The trick with the pull down notification solved it for now.

Re: Notification Dot Issue

Jonas — Thu, 24 Oct 2019 09:17:58 GMT

Hello everyone and I'm sorry to hear about this.

Google will release an updated version of the Phone app around October 21-25.

A huge thanks to everyone who has reported this and I hope all of you have a great day!

Re: Notification Dot Issue

Jas5 — Fri, 25 Oct 2019 11:04:07 GMT

Please fix this the update done nothing

Re: Notification Dot Issue

Dindong — Sat, 26 Oct 2019 13:26:50 GMT

I did have this problem and after few days the dot disappeared, but after next missed call the dot came back and hasn't disappeared since then.

I got the phone app update yesterday, but it didn't help. It seems that the only solution is not to miss any calls.

Re: Notification Dot Issue

rmark1104 — Mon, 28 Oct 2019 06:47:03 GMT

Its now 28 October, I am still having notification issues. I tried to check for updates but there seemed to be none.