topic Re: Heaphone notification keeps appearing and disappearing immediately in Z Series

Heaphone notification keeps appearing and disappearing immediately

ahmdaini — Tue, 12 Nov 2019 06:05:37 GMT

It is really annoying because it pauses automatically any media i play. Is the phone detecting headphones even when i actually domt connect one? The phone is really gettig hot because of this

Any solutions?

Re: Heaphone notification keeps appearing and disappearing immediately

Jonas — Tue, 12 Nov 2019 08:09:20 GMT

Hi @ahmdaini, sorry to hear about this.

It really does sound like the device thinks a headset is connected and then disconnected and then it repeats this circle.

If you start the FM radio application, does it show the message about connecting a headset and then it disappears > reappears and it continues in a cycle?

If that is the case, go to Settings > Apps > Smart Connect > Storage > Clear data > OK and then restart the device.

You can also take a tooth pick or something similar (not too sharp) and try and clean the audio jack in case there is any dirt inside of it.

Let me know if that helps!

Re: Heaphone notification keeps appearing and disappearing immediately

ahmdaini — Tue, 12 Nov 2019 10:02:24 GMT

Hey it works good as new now, thanks a lot! 😀

Re: Heaphone notification keeps appearing and disappearing immediately

Jonas — Wed, 13 Nov 2019 15:33:48 GMT

Hi again @ahmdaini,

That is awesome news!

Was it Smart connect or cleaning the headphone jack that solved it?

Thank you and have a nice day.