topic Re: Volume adjusts itself in Z Series

Volume adjusts itself

CLEAN-EON — Fri, 14 Mar 2014 00:20:34 GMT

Hi,

I have a problem where when i am listening to music or watching videos, sometimes with or without a headset the volume will adjust itself. For example it would suddenly lower my volume to when my phone is not in silent mode. also the google search and smart connect will prompt me to unlock the device or something.

though it does not happen everytime it is happening enough for me to be conciously aware of it. it is espcially problematic when I play games too. where the volume bar suddenly appears and changes my volume to

please help thank you

Re: Volume adjusts itself

_alexdon_ — Fri, 14 Mar 2014 12:12:46 GMT

Try to clear data for smart connect in settings-apps-all.

Re: Volume adjusts itself

Mclaren — Sat, 15 Mar 2014 13:09:28 GMT

I have the same problem, when receiving calls volume bar appears with zero volume, tried "alexdon" solution but still the same problem

Re: Volume adjusts itself

_alexdon_ — Sat, 15 Mar 2014 13:11:54 GMT

Have any of you tried booting in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Volume adjusts itself

Mclaren — Sun, 16 Mar 2014 15:59:35 GMT

Thanks. Alexdon for your reply, I tried your suggestion and I didn't face the same problem during safe mode, So I suspected latest apps I've installed forced them to stop one by one and I think the problem was due to app "navigator" so I uninstalled it and everything is fine up till now, Hope it stays fine

Re: Volume adjusts itself

_alexdon_ — Sun, 16 Mar 2014 16:09:03 GMT

Ok,keep us updated.Glad it helped.

Re: Volume adjusts itself

chidmas — Tue, 09 Jun 2015 16:08:14 GMT

HI there I seem to be having the same issue and also when I put it into safe mode it is fine but I can't work out which app is causing the issue

Re: Volume adjusts itself

Balwag — Wed, 24 Jun 2015 07:14:49 GMT

My ring volume was changing to low whenever I received a call, making me miss any subsequent calls. Turning off "Increasing Ringtone" seemed to fix the problem. (Settings, Call, General) or (Settings, Sound and Notification). Sony D2502, Android 5.0.2 Kernel 3.4.0+

Re: Volume adjusts itself

85sonymobile85 — Mon, 09 May 2016 20:09:56 GMT

thank you for the suggestion of boosting using SAFE MODE but I do not know how to use SAFE mode . Please tell me step by step. Thank You.

Re: Volume adjusts itself

85sonymobile85 — Mon, 09 May 2016 21:50:06 GMT

After I started boosting up in SAFE MODE, many of my APPS such as FIREFOX, YOUTUBE, EBAY etc etc disappeared. I cannot live without those APPS. therefore I power down and then power up NORMALLY to get back to the regular mode and those APPS returned. I did not get a chance to find out if the occasional RING VOLUME disable problem would go away in SAFE MODE. IF any one has a solution rather than starting a SAFE MODE or any suggestion, please tell me. This occasional ring volume disable problem happens once in almost 24 hours. Restarting the phone returned the ring volume to normal. WHEN it has the problem, the ring volume was always at its MAX level, but tapping on it will not give the ring tone. Restart it will solve the problem until the next time. THANK YOU

Re: Volume adjusts itself

85sonymobile85 — Wed, 11 May 2016 17:18:39 GMT

I started the phone in SAFE MODE !!!!! Then I shut it off. I restart the phone normally. the ring volume has been operating NORMALLY in the past 48 hours !!!!!!!!!! Looks like the problem HAS GONE WITH THE WIND !!!!!!!!!!

Re: Volume adjusts itself

Jonnylad — Fri, 02 Mar 2018 21:51:14 GMT

It worked thanks

Re: Volume adjusts itself

Roserific — Tue, 05 Nov 2019 03:28:11 GMT

I have searched for this because my phone has been doing this for a week now. I'm currently in safe mode with all my third party apps disabled because of so and it's still an issue. Only while I'm in YouTubd or on Spotify. No other app. Please help ☹️

Re: Volume adjusts itself

85Xperia85 — Tue, 05 Nov 2019 03:49:52 GMT

HELLO: Please give some detailed description of your issue.