topic Re: Xperia ZL Sudden Death(maybe) in Z Series

Xperia ZL Sudden Death(maybe)

Archangel_Sam — Thu, 01 May 2014 14:57:11 GMT

Well, i am playing Clash Of Clan with my Xperia ZL today with a power amount of 48% while it suddenly black out.When i turned it on again it just show my unlock screen,once i swipe to unlock, it went dead again,sometimes i just saw the Sony or the Xperia word then the phone went dead again,there was 2 time i successfully unlocked my phone and it shows that it takes up half of the phone battery which become 28% and 11% for second and third time and my phone is hot without any application running before it went dead,i think it is a system bug but when i connect to PC Companion, it just shows that no device is connected, what is the issue and how can i fix it? i can only turn it on when it is plugged to the PC or Wall Charger,please reply and help, all help will be appreciated, thanks!!!!

p/s: before this i had faced a battery problem that consumed up all battery in one day and cannot be charger

Re: Xperia ZL Sudden Death(maybe)

Uliwooly — Thu, 01 May 2014 15:30:40 GMT

Connect your phone to a wall charger > press and hold power and volume up for 10 seconds > let it charge for 1 or 2 hours > repair your phone with SUS

Re: Xperia ZL Sudden Death(maybe)

Uliwooly — Thu, 01 May 2014 15:30:46 GMT

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia ZL Sudden Death(maybe)

Uliwooly — Thu, 01 May 2014 15:31:08 GMT

if SUS doesn't work then stop by your local Sony

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia ZL Sudden Death(maybe)

Archangel_Sam — Thu, 01 May 2014 15:51:39 GMT

thanks a lot my friend!!

Re: Xperia ZL Sudden Death(maybe)

Uliwooly — Thu, 01 May 2014 16:36:39 GMT

Anytime

Re: Xperia ZL Sudden Death(maybe)

hamza12345 — Fri, 09 May 2014 04:57:31 GMT

did the power and volume up button press work??

Re: Xperia ZL Sudden Death(maybe)

Hamza90 — Thu, 02 Apr 2015 12:49:12 GMT

Yesterday I played "plants vs zombie2 "on my xperia ZL... my phone overheated.. and then, my phone was dead
im trying to switch on my phone but it's not happen.. just appear 'sony' on my phone's screen and die again.. battery life still ok..
my phone can be opened while charging only.. but when it is not charging, after a few minutes.. my phone will die again.. why? i hope u can solve my problem..

Re: Xperia ZL Sudden Death(maybe)

AshnZL — Fri, 03 Apr 2015 03:40:57 GMT

Count me in... I also faced the same problem from yesterday.. While playing hayday, my ZL just went boomm(literally).. Battery was at 80% and phone just kept restarting and whatever #hamza90 said, kept happening.... When I checked battery health in service test menu, it said "good, no need to replace"... guyss need ur help here...

Re: Xperia ZL Sudden Death(maybe)

AshnZL — Fri, 03 Apr 2015 05:06:05 GMT

Okk... Things got more worse now... If I unplug the charger, phone switches off by itself!!! Again I checked the battery life in service menu and it said the same,"good, no need to replace". Need ur help qickly guys...

Re: Xperia ZL Sudden Death(maybe)

Sailor1 — Fri, 03 Apr 2015 13:37:49 GMT

Your phone is dead .. most probably the motherboard or the battery is kaput ...

Go visit nearest service centr ... Hope you are under warranty other wise get ready to spend large bucks

Re: Xperia ZL Sudden Death(maybe)

AshnZL — Tue, 14 Apr 2015 03:21:45 GMT

So true...

And my warranty, it just got expired last November!! I've given my ZL to sevice center nearby. They told me that it is the battery problem and it needs to be replaced. The service time is so long,i.e., NEARLY A MONTH!!! Expected deliver date is May 1st week. Ohhh..., I really miss my ZL.

And guys form India.. For your notice:

In Sony Service center, The cost implied for both service and new battery is Rs 2000. The labour charges the put up are as follows: Feature phone-Rs 250/-, Smart Phone- Rs 350/- and for software update -Rs 150/- Hope these rates are common around India.

For guys with #dead_pixel probs... The service center head guy or whatever he's ,,.. He said it would cost around Rs3000/- for a 13mp shooter... Hope this is also correct... Because some where complaining that they have been charged Rs 17000/- .......

Sorry for the late reply... No ZL,no connection with the world 😞

Just got a part time net connection to share my feelings.,.,.,.,