topic Re: backlight doesnt really turn off while standby in Z Series

backlight doesnt really turn off while standby

rollex91 — Tue, 26 Aug 2014 12:15:49 GMT

hey, maybe you can help me before i will send the phone the repairstation... my problem is, when the dispöay is in standby mode it doesnt completly turn off. there is the displaylight on, but not on full power, and its like blinking all the time... is something broken?

Re: backlight doesnt really turn off while standby

Hampus — Tue, 26 Aug 2014 13:56:18 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you experience the same behaviour if you boot your phone into safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

If yes, I suggest that you perform a software repair on your phone via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.

Re: backlight doesnt really turn off while standby

Lazarica — Fri, 15 Jan 2016 07:34:10 GMT

So what was the solution, did you find a fix? My phone does the same think, a very dim flickering on the left side of the screen when in stanb-by mode.