topic Re: Can't update through PC in Z Series

Can't update through PC

P_S_P — Mon, 09 Nov 2015 06:41:42 GMT

I received mail from sony saying that i've recieved an update 14.6.A.1.216 but when i check through pc. It says that i already have latest version 14.6.A.0.368.I'm from india.i think that update is for other country.what do you think.Give me some suggestions !

Re: Can't update through PC

Phy — Mon, 09 Nov 2015 06:47:30 GMT

Contact Sony Xperia support it could be an issue with the server.
http://support.sonymobile.com/global-en/contactUs/

Re: Can't update through PC

P_S_P — Mon, 09 Nov 2015 06:50:14 GMT

I've tried it.they said that there's problem with my Internet service provider.but my internet is working fine.they told me to check it in 2-3 days

Re: Can't update through PC

Phy — Mon, 09 Nov 2015 06:53:55 GMT

That doesn't make sense, maybe they didn't understood the issue, you have the latest update, you can also check

1. Settings
2. About phone
3. Software update

Re: Can't update through PC

P_S_P — Mon, 09 Nov 2015 07:17:16 GMT

OTA update isn't available.

Re: Can't update through PC

Qatrium — Mon, 09 Nov 2015 08:05:57 GMT

@P_S_P

Just keep checking on PC Companion, sometimes servers get overloaded by the amount of people updating at the same time.

To make sure, do you own more that one Xperia? Did you flash a different firmware recently?

Re: Can't update through PC

P_S_P — Mon, 09 Nov 2015 08:09:39 GMT

@Quester.I only have one device.If this kind of service they'll provide i'll be thinking to root my device. What do you think ?

Re: Can't update through PC

Qatrium — Mon, 09 Nov 2015 08:14:30 GMT

You don't need to root to flash newer firmware directly by Flashtool and XperiFirm. I do this frequently so I don't wait for my customization update to be released. If you are too excited to get this update, head to XDA-developers.com and read some guides about flashing firmwares, should be easy and straight forward. Root gives you more control on system files and settings, but I don't suggest doing it if you're not too comfortable with messing with your phone as it might brick eventually.

Re: Can't update through PC

P_S_P — Mon, 09 Nov 2015 08:19:41 GMT

Thanks for you support .

Re: Can't update through PC

P_S_P — Mon, 09 Nov 2015 08:20:53 GMT

If i root my phone.after that i install the stock rom and unroot my phone.will i be able to install official OTA updates or i'll have to flash it through flashtool ?

Re: Can't update through PC

Qatrium — Mon, 09 Nov 2015 08:39:04 GMT

Not sure about this, may be you'll find the answer on XDA too, but I repeat that you don't need to root in the first place. When I flash without rooting I still get updates delivered normally.

Re: Can't update through PC

Sachin_XperiaSP — Thu, 12 Nov 2015 09:15:39 GMT

I am having Same Problem Here....................

Re: Can't update through PC

P_S_P — Fri, 13 Nov 2015 02:01:31 GMT

Received update through OTA and updated it to latest version.now receiving flash messages saying that "Handsets not supported.please contact to sony support."