topic Re: Camera failed operation in Z Series

Camera failed operation

Hl78 — Fri, 21 Aug 2015 04:38:47 GMT

After updating to 5.1.1 when I take a photo, and then click on the captured photo...I get the message "failed operation ".. And the photo is not being saved..I tried to change the saving location from sd card to internal.. Same problem... I also tried clearing the cache of the camera app..same issue

Re: Camera failed operation

SophiaW — Fri, 21 Aug 2015 05:12:28 GMT

Hi Hl78, welcome to the community!

Try clearing the data for camera if clearing the cache didn't work then test the camera again. If this doesn't resolve the issue I advise booting your phone in to Safe Mode to see whether you experience the issue then.

To boot your phone in safe mode press the power key until the Power Off message appears > hold your finger on Power
Off for 2-3 seconds until 'Reboot to safe mode?' appears > tap OK. To exit safe mode reboot the phone normally.

Re: Camera failed operation

Hl78 — Fri, 21 Aug 2015 18:54:36 GMT

I did clear the cache and nothing happened, i checked the folder the 100ANDRO folder and found out that the cam did take the photos..next day i installed google cam app and took a photo, it worked, then tried again the default cam app...it worked as well..

don't know how and why..

anyway thanks for the help...

Regards

Re: Camera failed operation

SophiaW — Sun, 23 Aug 2015 23:11:50 GMT

Hl78 I am glad to hear things are running smoothly for you now

Re: Camera failed operation

1263 — Mon, 14 Dec 2015 14:41:42 GMT

When I take a photo, and then click on the captured photo...I get the message "Operation failed".. And the photo is not being saved..I tried to change the saving location from sd card to internal.. Same problem... I switched to (safe mode) it was working then i rebooted it, it still displays (operation failed), then i cleared the data and the cache of the camera yet the same problem but if i open my album i see them i.e the pictures i just took.........but clicking on the photo immediately it was taken it still writes the same thing (OF). I take a screenshot it DOESN'T SHOW AT ALL..................... Please help me!!!

Re: Camera failed operation

Hl78 — Mon, 14 Dec 2015 17:33:06 GMT

Hi dear, same thing happened to me, it seemed like a security issue..

what i did is that i installed the "google camera" app, took a photo using it, it worked...then reopened the pre-installed cam app..it started to work again.

Re: Camera failed operation

CanadaEH — Tue, 15 Dec 2015 18:21:37 GMT

I know that whenever I have had the camera operation failed message it is because I had another app in the background that had been using the camera function. Example: used a slow motion golf swing camera app that allows you to slow down and draw lines etc to improve your swing.

Re: Camera failed operation

JCT2016 — Thu, 02 Jun 2016 11:14:38 GMT

Hi, I have the same probleme, but i solved it, How??

Easy!!!!,

1- open the cover

2- remove the battery

3- remove the ftat cam

4- clean the socket and the flat

5- put the battery

Power on, that will work.

Thks

Re: Camera failed operation

Ardi_marty — Wed, 04 Jan 2017 22:07:02 GMT

What about xperia x compact? It can't remove thw battery, when im in safe mode the camera still operation failed when want see photos

Re: Camera failed operation

Hl78 — Fri, 06 Jan 2017 03:01:38 GMT

I installed the Google Cam app, when i open it it worked fine, and for some reason the default app worked as well, maybe some files were lost and the google cam app reinstalled those files.

try that

Re: Camera failed operation

11882 — Sun, 26 Mar 2017 16:40:27 GMT

@Ardi_marty wrote:
What about xperia x compact? It can't remove thw battery, when im in safe mode the camera still operation failed when want see photos

@Hl78 wrote:
next day i installed google cam app and took a photo, it worked, then tried again the default cam app...it worked as well

I can confirm this works on the X Compact. Thanks!!! This just saved me a boatload of headache! Great fix!

edit: Unfortunately, I'll need to take this back. The fix is not working on the X Compact. What appears to be happening is that the pictures taken with the Google Camera Pictures rbehave normally, even within the Xperia Camera app - the Xperia Camera pictures unfortunately still return the same error message.

Re: Camera failed operation

Hl78 — Sun, 26 Mar 2017 17:24:56 GMT

sorry to hear that, have you tried reseting your phone? factory reset..

from debugging i noticed that it was a permission issue.. that's why google cam app worked for me because it did a reset to the permission.

It also might be an app that you installed recently that changed the permission on the Cam app.

Re: Camera failed operation

11882 — Sat, 08 Apr 2017 17:39:03 GMT

Yeah, sorry about that . I meant "take back my words", not "take back the phone." I should've been clearer.

A factory reset fixed the issue. It caused alot of trouble, but it was worth it to get the Xperia camera back. Next time I'll be sure to look at the permissions.

I'm fairly confident that this was caused by some very out of date software that I was playing with. Have turned off that fuction and everything is smooth sailing now.

Re: Camera failed operation

BigBang13 — Mon, 30 Dec 2019 21:01:22 GMT

I solved the same issue with this procedure:

In apps-->Camera i removed the permission on the storage, cleared the cache, deactivated the app and forced to stop.

Renamed the folder DCIM to DCIM_bak. (I used Filemanager+)

Then re-activated the camera app again, started it and give the permission on the storage.

It should create a new folder with the name DCIM.

Tested: OK

Copied all items from DCIM_bak to the new DCIM.

That's all.