topic Re: Home Screen Frozen in Z Series

Home Screen Frozen

Fellsy22 — Wed, 18 Nov 2015 22:25:01 GMT

Evening,

I was using my phone to record something earlier; the battery died while it was filming!
I have got the phone charged up and turned on, but I have no home screen. I can access the camera by holding the button on the side, I can access the drop down menu/settings, but that's it.

I have tried holding the power and volume up buttons for 10 seconds; the phone turned off, the time reset, but then went back to normal (time). Still no home screen.
I've connected it to the computer, but the software doesn't recognise that a phone is connected.

Is there anything else I can try, or do I just go back to Apple? I was really looking forward to becoming an android user, but I've been shot down after just two weeks.

Re: Home Screen Frozen

Uliwooly — Wed, 18 Nov 2015 22:38:28 GMT

@Fellsy22

Boot on safe mode and check again, it might be a third party app acting up

Re: Home Screen Frozen

Fellsy22 — Wed, 18 Nov 2015 22:50:32 GMT

That seems to have worked. You diamond!
Although all my widgets have disappeared. Would this be due to the reset I did?

I booted in safe mode, closed all open apps, then rebooted phone. It took a while to turn back on and boot up, but it seems to be working.

Thank you

Coming from Apple, this is a whole new world to me and I don't want a reason to leave. On paper, this phone should be leagues better than it is currently behaving.

Re: Home Screen Frozen

Uliwooly — Wed, 18 Nov 2015 22:55:37 GMT

@Fellsy22

whenever you restart the phone again, the phone will boot normal and the lag will be bag, safe mode disable third party apps that you installed, which means you have to find the app that is causing this problem.

Re: Home Screen Frozen

Uliwooly — Wed, 18 Nov 2015 22:57:30 GMT

@Fellsy22

This is how to narrow it down

restart the phone > open the app drawer > swipe left to right > installed > uninstall app by app until you encounter the culprit

it could be a taskiller, antivirus, ram app, battery app.

Re: Home Screen Frozen

Uliwooly — Wed, 18 Nov 2015 23:02:11 GMT

@Fellsy22

Since you are new to Android, check this out

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Re: Home Screen Frozen

Fellsy22 — Thu, 19 Nov 2015 03:12:01 GMT

@uliwooly

Thank you, you've been a great help. Sorry for the delayed reply, I feel fast asleep after that.
There's quite a few differences in Android, compared to Apple. A few good and a few bad. It's gonna take me some time to get used to it.
Is there anything else worth reading?
The keyboard is the worst part for me at the moment. Constantly hitting to wrong keys while typing, and if I miss the spaceman it doesn't recognise the two sepperate words in the corrections. So I have to either fiddle around with getting a space or delete the last word and start again.

Thanks again for.your help.

Re: Home Screen Frozen

Uliwooly — Thu, 19 Nov 2015 03:30:31 GMT

@Fellsy22

It's a lot easier if you swipe on the keyboard rather than type, also go to into the keyboard settings and just check suggest words do not autocorrect.

As for the link above, are some features you might want to check later on