topic Re: How to copy files from a locked XperiaZ with broken screen in Z Series

How to copy files from a locked XperiaZ with broken screen

jelmer98 — Tue, 10 Sep 2013 11:09:04 GMT

Hi,

I have an Xperia Z, with a cracked screen that is not responding to touch anymore.

Tried to copy files from Phone to PC, but I'm not able to see the sd-card or files.

Tried the PC Companion. It sees the phone, but say's it has to be unlocked. Which is not possible anymore.

I also tried MyPhoneExplorer (which seems to have spyware on board according TrendMicro), but also no success.

Please help, because I need my 1100 pictures....

Kind regards, Jelmer

Re: How to copy files from a locked XperiaZ with broken screen

Rickard — Tue, 10 Sep 2013 14:49:11 GMT

Sorry to hear about your phone.

If your pictures are stored on an external SD-card you could remove that and access the files using a card reader but files stored on the phones internal memory can unfortunately not be accessed without unlocking the phone using the screen.

Re: How to copy files from a locked XperiaZ with broken screen

Zann_H — Wed, 11 Sep 2013 00:42:20 GMT

R your photos stored in yor internal sd? If it does, there might be a way to restore them but I'm not sure if this could be posted here. Pm me instead. while i check.

Re: How to copy files from a locked XperiaZ with broken screen

OVER9000 — Sat, 09 Nov 2013 18:55:42 GMT

Zann.H did the method you were proposing work ?

Re: How to copy files from a locked XperiaZ with broken screen

OVER9000 — Sun, 10 Nov 2013 16:26:33 GMT

I managed to get into the internal memory even with a broken screen and no touch capacity with the screen lock engaged , I kept turning it on and off whilst holding the volume key up and down at some point not sure with it up or down it finally let me in so I could copy everyhting I needed ........................ phew !

Re: How to copy files from a locked XperiaZ with broken screen

lluongnhan — Thu, 26 Dec 2013 19:04:58 GMT

i have an option is use usb on the go so you can use the mouse to unlock your phone and copy all the data you need even you can restore your phone. you can buy one on the ebay for a couple dollars.

Re: How to copy files from a locked XperiaZ with broken screen

xperiazfan — Fri, 17 Jan 2014 10:06:32 GMT

Hiya! thanks a lot. the tip to restart with upper button of volume pressed worked! I am happy to get access to my pics

Re: How to copy files from a locked XperiaZ with broken screen

AndroidUser11 — Sun, 26 Jan 2014 19:07:34 GMT

THIS IS THE ONLY WAY TO DO IT I TRIED EVERYTHING THANK YOU VERY MUCH FOR THIS POST!!!!!!!!!!!!!!!!!!!! I HAD TO GET MY DAUGHTERS BABY PICTURES OFF MY PHONE ONCE THE SCREEN CRACKED, AND T-MOBILE WAS NOT HELPFUL AT ALL AS USUAL. THANK YOU THANK YOU THANK YOU

Re: How to copy files from a locked XperiaZ with broken screen

Adishakur97 — Sun, 26 Jan 2014 23:13:00 GMT

Hi, I just had the same problem as you, how did u figure it out?

Re: How to copy files from a locked XperiaZ with broken screen

jurians — Fri, 18 Apr 2014 04:09:40 GMT

hi, my phone has got a cracked screen, touch not working, how do copy my images and other files?
Please help
xperia zr user.

Re: How to copy files from a locked XperiaZ with broken screen

_alexdon_ — Fri, 18 Apr 2014 17:00:03 GMT

Are you using a PIN?

Re: How to copy files from a locked XperiaZ with broken screen

azsd — Sun, 20 Apr 2014 12:52:18 GMT

hello .. plzzzz help !

i have xperia z cracked screen and the touch screen doesnt work , i want to get some photos i took it last day >>

how can get i them ? i read a tip : to press on and off button with the upper volume key ... but i didnt undersant it much , p,zz someone xplain it to me or give me another solution ..

Re: How to copy files from a locked XperiaZ with broken screen

_alexdon_ — Sun, 20 Apr 2014 12:52:48 GMT

You cannot get them if you have a password...

Re: How to copy files from a locked XperiaZ with broken screen

azsd — Sun, 20 Apr 2014 12:59:30 GMT

oh theres a pattern

Re: How to copy files from a locked XperiaZ with broken screen

_alexdon_ — Sun, 20 Apr 2014 13:00:24 GMT

If the touchscreen is broken,there is no way you could even recover.I am sorry.

Re: How to copy files from a locked XperiaZ with broken screen SOLVED

Sander_bullet — Fri, 16 May 2014 15:00:19 GMT

if you use a cable like this you can connect a mouse and then unlock your screen. Thats how i did it.

Re: How to copy files from a locked XperiaZ with broken screen

kyleh1993 — Mon, 02 Jun 2014 12:46:36 GMT

Hi, exact same problem as jelmer my screen is completly finished i can't see or use it but I desperatly need the pictures off the phone tried the resetting way stated in this thread but no luck got a feeling I'm missing something in the process everytime I do it it still says i need to insert drive has any else found another way? Like I said i really want these photos off the phone of my daughters first few months. I have dropbox and memory card to recover some but there still some on the internal memory of the phone I need to recover

Re: How to copy files from a locked XperiaZ with broken screen

Mais — Sat, 07 Jun 2014 08:37:05 GMT

OMG .. The USB to go saved me .. I bought one and connected my phone to a mouse and used the mouse to unlock my phone .. Thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaanks

Re: How to copy files from a locked XperiaZ with broken screen

Sistersue — Mon, 07 Jul 2014 15:17:11 GMT

How did you turn it off and on when you can't use the touch screen to confirm switch off! I have the same problem - O2 will repair my phone if I send it off but it will be wiped and I have lots of stuff that I want from it 😞

Re: How to copy files from a locked XperiaZ with broken screen

bob666 — Mon, 04 Aug 2014 13:55:24 GMT

if its the same as the Z1 there's a tiny red reset button next to the Sim card holder, press it in it turns the phone off but doesn't restart it