topic Re: Z5 Premium lock screen issue in Z Series

Z5 Premium lock screen issue

61eR — Thu, 03 Dec 2015 17:41:54 GMT

hi, I just got my Z5P and I really like how to fingerprint sensor works and it perfects, but I realize that is a proble. I set up so that if it's the wrong fingerprint you need a PIN to unlock phone, if will work fine like that for about 5-10 mins but afterwards even with the wrong print you can just swipe up to unlock the phone. now I have double-tab to wake turn on, I'm not sure if that will affect it, but is this a common issue and how can I fix

thanks for your time

61eR ®

Re: Z5 Premium lock screen issue

Uliwooly — Thu, 03 Dec 2015 17:45:14 GMT

@61eR

Do you have any other security settings like setting up a location were you don't need the lock? or if a bluetooth device is near it can disable this lock?

Re: Z5 Premium lock screen issue

61eR — Thu, 03 Dec 2015 20:02:38 GMT

I have my SmartBand 2 in that yes
So that's the reason...

61eR ®

Re: Z5 Premium lock screen issue

Uliwooly — Thu, 03 Dec 2015 20:15:30 GMT

@61eR

That's indeed the reason

Re: Z5 Premium lock screen issue

61eR — Thu, 03 Dec 2015 20:16:16 GMT

Thanks for the help

61eR ®

Re: Z5 Premium lock screen issue

Uliwooly — Thu, 03 Dec 2015 20:25:40 GMT

@61eR

Anytime

Re: Z5 Premium lock screen issue

Kajko — Wed, 23 Dec 2015 17:53:57 GMT

Hi bro .. i found actually one more application what did the same u subscribed. It was smart lock .. i had the absolutely same problem and i didnt know whats going on and after more hours of finding problems i finally found that was caused by SMART LOCK from google application. I had to go to the settings, to security settings, and here on the bottom of page was "assistance of confidence" and i had to turn off this one and everything was working corectly again like before ..

"assistance of confidence" i dont know how it will be in english language because im using Slovak language in menu" but cheers guys. I hope i was helpful. Have a nice day and great fun with this awesome smartphone sony forever

Re: Z5 Premium lock screen issue

mark68 — Sun, 10 Jan 2016 16:58:29 GMT

Hi im new to this forun icant unlock my screen (z5) my 4 pin number will not work just comes up incorrect pin any ideas

Re: Z5 Premium lock screen issue

paulferron — Thu, 14 Jan 2016 20:45:16 GMT

Same?? I've had it an hour entered my pin set up my fingerprint, went to use it unlock with my fingerprint that didn't work so I tried my pin an it says it's the incorrect pin, I know it isn't not only did just set it an confirm it it's my generic pin!!