topic Z5 Premium randomly freezes/hangs in Z Series

Z5 Premium randomly freezes/hangs

bazw — Sat, 19 Dec 2015 12:41:46 GMT

I have had my Z5 Premium for a month or so now and so far 3 times since owning it it has refused to work randomly.

It will be fine for days/weeks then randomly when I pick it up and try and unlock it.... Nothing. No life other then the led blinking slowing white. The only way to get it back is power and volume -

Once it boots again its fine until the next time. I can see no pattern so far.

Anyone else getting this?

Re: Z5 Premium screen/power issue

Uliwooly — Sat, 19 Dec 2015 17:49:49 GMT

@bazw

So far I haven't seen that but you could reinstall the latest update with PCC

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Z5 Premium screen/power issue

bazw — Sun, 20 Dec 2015 16:05:14 GMT

Thanks for the reply, I have followed your guide and re-installed it.

I will see if it does it again and will let you know.

Many thanks

Re: Z5 Premium screen/power issue

Uliwooly — Sun, 20 Dec 2015 21:20:36 GMT

@bazw

Keep us updated

Re: Z5 Premium randomly freezes/hangs

bazw — Sun, 27 Dec 2015 00:19:36 GMT

So a week on and all is well. Its behaving so far.

With the randomness of the issue I'll give it a while until I think it's cured. Fingers crossed

Re: Z5 Premium randomly freezes/hangs

Uliwooly — Fri, 15 Jan 2016 02:12:52 GMT

@bazw

Should we close this thread?

Re: Z5 Premium randomly freezes/hangs

bazw — Fri, 15 Jan 2016 03:39:30 GMT

It has been fine since your suggestion so if you feel its done then we cac close it, no problem

Thank you for your help.

Re: Z5 Premium randomly freezes/hangs

Uliwooly — Fri, 15 Jan 2016 03:43:07 GMT

@bazw

Anytime, I'm glad I was able to help