topic Betreff: WH-1000XM3 Headphones Not Playing Notification Sounds in Portable Audio

WH-1000XM3 Headphones Not Playing Notification Sounds

HughPMF — Tue, 21 Jul 2020 21:40:58 GMT

Can someone help me as this is driving me crazy?

Just purchased these headphones recently and whenever I connect them to my phone (Samsung s20 5G) I don't hear ANY notifications on the headphones - the notifications play on my phone but no sound whatsoever on my headphones so I have no idea that e.g. a text message has arrived when I have my headphones on. Music plays fine. Google Assistant works fine and will read back a new text message but I want to know when they arrive so that I can listen to the read back.

Any ideas why this is happening?

P.S. I just tried with an old pair of bluetooth headphones and these work fine i.e. notifications come through so this is a Sony or Google Assistant issue - any ideas??

Betreff: WH-1000XM3 Headphones Not Playing Notification Sounds

IamNic — Tue, 21 Jul 2020 21:38:34 GMT

Hello @HughPMF,

to which phone did you connect the headphones?

Maybe you are right and the fitness band interfers - does the band vibrate by any chance? To notify you of any incoming messages?

- Nic

Betreff: WH-1000XM3 Headphones Not Playing Notification Sounds

HughPMF — Wed, 22 Jul 2020 09:49:55 GMT

They are connected to a pair of Sony WH-1000XM3 headphones. I've established that this is only a problem with Google Assistant as Amazon Alexa works fine and I get the notification sounds. However, Alexa is really dumb when it comes to managing the phone (so can't read out text messages or even recognise what music I'm playing unless I open the relevant skill first). Google Assistant is so much better but I don't get the notification sounds even if I switch off Spoken notifications.

The fitness band is definitely not interfering (and it also gets the notifications).

I'm wondering if this is a problem with Google Assistant on my phone which is relatively new (a Samsung S20 5G) .
As an aside I'm looking at using the Tasker app (from the Play store) as a work around as this can send a spoken notification when messages (etc) arrive and can be configured to only do this when my headphones are connected.

Betreff: WH-1000XM3 Headphones Not Playing Notification Sounds

HughPMF — Thu, 23 Jul 2020 20:58:44 GMT

Final update:

Installed Tasker and set it up - excellent product.

I can now use Google Assistant even though I don't get notifications as Tasker tells me when a text message or email arrive (using Notification Listener plugin). It also tells me who is ringing me when I receive a phone call with my headphones on. Brilliant!