https://community.sonylatvija.com/t5/portable-audio/not-charging/m-p/3694191#M10133 <P>Have you tried a different cable to charge the case? There's a chance the cable could be damaged internally and you wouldn't realize since you can't see it.</P> Thu, 13 Aug 2020 17:22:01 GMT Joe_Dohn 2020-08-13T17:22:01Z https://community.sonylatvija.com/t5/portable-audio/not-charging/m-p/3693819#M10124 <P>Anybody help. Got XF1000XM3 earphones and the case is not charging. Tried lots of outlets and no red light. Sony not helpful. Tried to contact them and get the runaround. 3 months old.&nbsp;</P> Wed, 12 Aug 2020 11:54:32 GMT https://community.sonylatvija.com/t5/portable-audio/not-charging/m-p/3693819#M10124 Scunnur50 2020-08-12T11:54:32Z https://community.sonylatvija.com/t5/portable-audio/not-charging/m-p/3694191#M10133 <P>Have you tried a different cable to charge the case? There's a chance the cable could be damaged internally and you wouldn't realize since you can't see it.</P> Thu, 13 Aug 2020 17:22:01 GMT https://community.sonylatvija.com/t5/portable-audio/not-charging/m-p/3694191#M10133 Joe_Dohn 2020-08-13T17:22:01Z