https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697374#M10192 <P>Hi shanedunn,</P> <P>&nbsp;</P> <P>Do you have chosen the correct Bluetooth profile?</P> <P>Any chance to test the headphones with a different phone to find the cause for the issue?</P> <P>&nbsp;</P> <P>Cheers</P> <P>Peter</P> Tue, 25 Aug 2020 06:27:43 GMT Peter_S. 2020-08-25T06:27:43Z https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697358#M10191 <P>My wh-1000xm4 headphones connect to my Samsung but after a few minutes the sound goes all “metal mickey”... any help would be appreciated.&nbsp;</P> Tue, 25 Aug 2020 04:05:33 GMT https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697358#M10191 shanedunn 2020-08-25T04:05:33Z https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697374#M10192 <P>Hi shanedunn,</P> <P>&nbsp;</P> <P>Do you have chosen the correct Bluetooth profile?</P> <P>Any chance to test the headphones with a different phone to find the cause for the issue?</P> <P>&nbsp;</P> <P>Cheers</P> <P>Peter</P> Tue, 25 Aug 2020 06:27:43 GMT https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697374#M10192 Peter_S. 2020-08-25T06:27:43Z https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697382#M10193 Sorry for misunderstanding.<BR /><BR />This is a Samsung tv...<BR />there are no Bluetooth profiles to switch between just connect to the WH-1000XM4.<BR />My Bose work fine with the tv.<BR /><BR />Regards<BR />Shane<BR />Sent from my iPhone Tue, 25 Aug 2020 07:09:31 GMT https://community.sonylatvija.com/t5/portable-audio/wh-1000-xm4/m-p/3697382#M10193 shanedunn 2020-08-25T07:09:31Z