topic Re: NW-E394 Walkman help in Portable Audio

NW-E394 Walkman help

chasbat — Sun, 25 Aug 2019 10:42:54 GMT

Have just bought an NW-E394 and I'm happy with it's playback when I'm on the train, but When connecting it to my car's entertainment system via usb, I get the message "USB connected unable to operate." How can I get the walkman to play ? or is it not possible. Any help gratefully received. Thanks.

Re: NW-E394 Walkman help

EdwinaU — Mon, 26 Aug 2019 10:46:15 GMT

Hi Chasbat,

Welcome to the community.

We'll check this for you and let you know what we find.
Meanwhile, some of our members may have some knowledge to share.

Best wishes,
Ed

Re: NW-E394 Walkman help

chasbat — Mon, 26 Aug 2019 16:41:19 GMT

Thanks for that, hope there's a solution to this, as it spoils an other wise nice piece of kit.

Charles

Re: NW-E394 Walkman help

Win_88 — Mon, 26 Aug 2019 16:41:55 GMT

Hi chasbat

What your describing sounds normal as the USB port of the Walkman is meant to be used for transferring files (which explains the message as the Walkman can't be operated when connected to a USB device).

On the other hand, the 3.5mm audio socket is what you should be using in this case.

Win_88

Re: NW-E394 Walkman help

chasbat — Wed, 28 Aug 2019 20:09:42 GMT

That's brilliant, many thanks for your response, I wouldn't have thought of that. Have to get me a cable tomorrow. Again thanks 👌👏👏

Re: NW-E394 Walkman help

chasbat — Fri, 11 Oct 2019 18:57:15 GMT

After lots of waiting messing about and such like finally got the cable...........didn't work either. So car been in for service and I mentioned that the USB port didn't work (sorry little white lie) and asked they have a look at it. when I got the car back they gave the port a clean bill of health, couple of days later as a desperation I've nothing to lose act I plugged it in via the supplied USB cable and Bobs your uncle works a treat. No idea what was done to the car if anything or maybe the gremlin escaped in the workshop, but I'm not bothered working a treat. Thanks to all who helped appreciate your time and effort.

Regards

Chas