topic Re: WH 1000 xm2 cracking in Portable Audio

WH 1000 xm2 cracking

malikon — Thu, 26 Sep 2019 13:02:48 GMT

Got them among the first in 2017 in the official store. Headband on the right side cracked two months ago, over 2 years warranty period. Repair costed 60€. Now the left side start cracking, too - another 60€ . Contacted local Slovenian Sony on e-mail and FB, received no reply, explanation, apology. I guess I am finished with Sony 😞

Re: WH 1000 xm2 cracking

Sean_Mc — Tue, 01 Oct 2019 12:31:05 GMT

Hi there,

Welcome to the Sony Community.

As this is the Sony Electronics UK community page, all I can suggest is to trying to contact your local support team again here.

Best wishes,

Sean