topic Re: Sony Headphones WH-H900N keep skipping when I listen to anything in Portable Audio

Sony Headphones WH-H900N keep skipping when I listen to anything

Stephanie67 — Sat, 13 Jun 2020 15:28:35 GMT

This is our second pair as we each need a set. One works well with my Iphone. The second continues to skip and start/stop with my husbands I phone. We have been dealing with Apple Advisers for 3 weeks now and the engineers have so far failed to find a solution. Any ideas?

Re: Sony Headphones WH-H900N keep skipping when I listen to anything

Anonymous — Thu, 18 Jun 2020 13:33:50 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: Sony Headphones WH-H900N keep skipping when I listen to anything

Stephanie67 — Fri, 19 Jun 2020 07:40:34 GMT

Thanks. Have had a factory reset of my husband's Iphone but did not solve the issue. The headsets work fine without skipping on my Iphone. What reset did you mean? Can Sony headsets reset?

Re: Sony Headphones WH-H900N keep skipping when I listen to anything

Stephanie67 — Mon, 22 Jun 2020 15:55:35 GMT

The headphones work fine on my Iphone. Apple have down a factory reset on my husbands I phone but it made no difference and the problem persists. Did you mean factory reset on the phone or the headphones- as I said. No problem with either set of headphones on my Iphone.

Re: Sony Headphones WH-H900N keep skipping when I listen to anything

Win_88 — Mon, 22 Jun 2020 17:27:45 GMT

Hi Stephanie67

If both headphones work fine with one phone, then the problem is most definitely with the other. Contacting Apple about this was the right thing to do.

Win_88