topic My I-mac does not see my Sony PRS e-reader in eReaders

My I-mac does not see my Sony PRS e-reader

o.seijler — Sat, 18 Jun 2011 15:08:52 GMT

Dear All,

I have installed my PRS E-reader successfully on my windows computer. I then bought an I-Mac and installed reader library and now I cannot connect the Mac to my reader.

It charges OK but it displays an error in the reader library.

How can I get them to talk?

Best regards,

Otto

My I-mac does not see my Sony PRS e-reader

matthewrb — Sat, 25 Jun 2011 09:46:28 GMT

I have exactly the same issue. i have a PRS-600 and it worked fine with Windows. Followed all the instructions on de-authorising it from the old computer when I got my new Mac and now have exactly the same issue. Sony's technical support have no idea...said it was apple. Apple say Sony. I told Sony to google the issue and it will tell them that I am not the only one suffering this problem!

if anyone can help it would be appreciated!! Close to chucking it and swapping to a kindle.

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Thu, 30 Jun 2011 23:17:43 GMT

No consolation but I am having a similar problem. Have been using the PRS-600 successfully with an iMac since Oct 2009. Upgraded my Mac, but forgot to go through the deauthorise process. Authorised computer in Adobe digital Editions with no problem. Plugging reader into my new iMac I get 'error' the same as you two folks. I've completely uninstalled Sony Reader Library have done a factory restore on ereader, but has made no difference.

I'm going to head the Kindle route as well, if can't resolve this coming weekend.

Message was edited by: rosiebud73

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Thu, 30 Jun 2011 23:51:54 GMT

HI again, reading through a different post reminded me that I had installed Calibre on my iMac, so thought I'd try connecting Reader with that - works perfectly.

So the books I bought earlier today I downloaded into Reader to get them on my computer then simply add them using Calibe directly from 'My Books\Reader Library in Documents Folder.

Just need to figure out how to re-authorise the eReader now, so that I can read them!

Message was edited by: rosiebud73

My I-mac does not see my Sony PRS e-reader

o.seijler — Sun, 03 Jul 2011 19:00:32 GMT

Dearest Rosiebud,

Thanks for the input will try and let you know the result.

Best regards,

Otto

My I-mac does not see my Sony PRS e-reader

georgedog — Mon, 04 Jul 2011 13:16:51 GMT

My previous successful installation was on my old iMac but having recently bought a new iMac I find with Otto that it charges okay but displays an error in the reader library.

Doesn't anybody at Sony have answer to this?

Georgedog

My I-mac does not see my Sony PRS e-reader

o.seijler — Mon, 04 Jul 2011 21:05:56 GMT

Dear Rosebud,

Great news it works fine and communicates well so thanks for the info.

Best regards,

Otto

My I-mac does not see my Sony PRS e-reader

o.seijler — Mon, 04 Jul 2011 21:07:56 GMT

Dear Georgedog,

Read the news and install Calibre on your I-Mac. It works like a clock and does what you expect, import books and export books to your e-reader. Problem solved, thanks to rosebud, I would say.

Good luck,

Otto

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Thu, 07 Jul 2011 07:59:54 GMT

Hi Folks

Just a word of caution, don't de-authorise your ereader if you encounter these issues, as I don't think you can reauthorise using Calibre. This procedure needs Reader/Adobe. In the end I used my work laptop to re-authorise my ereader, so that I could actually read the books transferred using Calibre.

Pleased to have been able to help a few of you.

If Kindle bring out a touchscreen version I will probably switch.

My I-mac does not see my Sony PRS e-reader

louwind — Sun, 17 Jul 2011 15:26:03 GMT

Same problem, same solution, thanks for the trick

however, I have now a message saying

This book is blocked by DMR

So what, you buy a book, pay for it and cannot read it because of some useless complications invented by some copyright paranoiac?

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Wed, 20 Jul 2011 20:48:50 GMT

I found that whilst I couldn't read the new book in Calibre (ie get DRM error Message) it was fine reading it on the ereader.

Have just upgraded iMac to Lion and sadly 'Error' when connecting to Reader Library problem remains.

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Wed, 20 Jul 2011 21:35:56 GMT

Hi again folks.

This issue has been really getting to me, but I think I have now cracked it.

The problem is our Macs/iMacs are booting into 64bit mode and to get the eReader to register properly in the Reader Software our Macs need to boot into 32 bit mode.

To do this when you boot your Mac simply hold down the 3 and 2 keys while it boots up.

Now when you plug your ereader in it opens the reader library and lo and behold there is your Reader in the list - not an 'Error' to be seen!

Hope you all have the same success as I have.

Good luck.

My I-mac does not see my Sony PRS e-reader

kramers68 — Thu, 21 Jul 2011 15:12:28 GMT

Hello

I too downloaded the Mac OS upgrade to Lion yesterday. My Sony PRS-300 now shows as "ERROR" in the Reader Library.

I tried booting the MAc using the 3 and 2 keys but the same ERROR is shown in Library.

Very disappointed as I have quite a few ebooks that I have purchased and my ereader now seems redundant!

Come on Sony - please produce a software update to allow us Mac Lion users to keep using our e-readers.....please!

My I-mac does not see my Sony PRS e-reader

georgedog — Thu, 21 Jul 2011 16:27:22 GMT

Otto, thanks for the advice- I've installed Calibre as you suggest and problem now solved (no thanks to Sony)

best wishes

Georgedog

My I-mac does not see my Sony PRS e-reader

rosiebud73 — Thu, 21 Jul 2011 20:40:39 GMT

Did you 'cold boot' your Mac (ie powered completely off and then back on) whilst holding down the 3 and 2 keys. It won't work if you simply do a restart holding down these keys.

My I-mac does not see my Sony PRS e-reader

Jby1823 — Fri, 26 Aug 2011 13:15:52 GMT

I too came close to throwing away our 2 PRS 505 readers. Saved by the bell...I have managed to download and transfer 2 books. Here's what I did.

I am UK based, I have a new Imac with Lion OS.

Download the Reader Library software from Sony for the Mac system.

For it to work you must shut down your system (not restart).

Switch back on again and hold down keys 2 and 3 on your keyboard until it is fully up and running.

Start Reader Library and connect your Sony reader.

Use Safari or another browser to go to the Sony ebookstore, a US based site.

Click on any book as though you wish to purchase. The estore appears in the Reader Library panel.

A message appears telling you that the Sony Reader is not authorised for this purchase.

Log in (or create) your ebook store account. Crucial here is to use the Adobe ID you used to purchase books previously. It is usually your email address.

Your account is then opened in the same panel at Adobe asking if you wish to authorise your Reader. Do so.

Click on your reader in the Reader Library panel and transfer your books.

It worked for me.

The essential part is getting to your Adobe ID account to authorise your Sony.

Have fun!!

John

My I-mac does not see my Sony PRS e-reader

kramers68 — Fri, 23 Sep 2011 11:24:23 GMT

Hello all

Sony appear to have recently released new Reader software for both Mac and PC.

https://www.sony.co.uk/discussions/message/690244

I downloaded it yesterday (22nd Sept) and it works a treat!

My Mac now recognises my PRS300 (without the need to boot as 32bit) and the problem I was having with syncing that kept freezing is resolved. Good news!

The solution comes just in time for me to pass my PRS300 onto the wife when I get the new model reader on 19th Oct.

hope the above link helps.

Gavin

My I-mac does not see my Sony PRS e-reader

kramers68 — Fri, 23 Sep 2011 11:28:14 GMT

Hello all

Sony appear to have recently released new Reader software for both Mac and PC.

https://www.sony.co.uk/discussions/message/690244

I downloaded it yesterday (22nd Sept) and it works a treat!

My Mac now recognises my PRS300 (without the need to boot as 32bit) and the problem I was having with syncing that kept freezing is resolved. Good news!

The solution comes just in time for me to pass my PRS300 onto the wife when I get the new model reader on 19th Oct.

hope the above link helps.

Gavin

My I-mac does not see my Sony PRS e-reader

micnott75 — Tue, 01 Nov 2011 17:19:57 GMT

Dear Rosebud,

Many thanks for this. I re-booted my iMac holding down keys 3 and 2, and lo and behold, my PRS-T1 has now appeared and I can read on it the ebook which has been readable on the computer but not, hitherto, on the Reader. Why hasn't anybody discovered this simple solution before?

Anyway, thanks again for coming to the rescue