topic Premium Tools Validation Key not being accepted in PCs & Accessories

Premium Tools Validation Key not being accepted

Gordonlog — Mon, 14 Jan 2013 17:25:50 GMT

I bought the licence for the Premium Tools via VAIO Care 8.1 but when I input the key from the email from iolo in the Settings Screen - Premium Tools, it says that the key is invalid even though I copied it electronically using Windows. I have also tried it manually with the same result. Any ideas?

Message was edited by: Gordonlog

Update - After 1 week of shuffling between SONY, Avangate and iolo Technologies, I am pleased to say that iolo resolved it for me and it works as they say.

Re: Premium Tools Validation Key not being accepted

tabocha — Sat, 30 Mar 2013 19:55:44 GMT

So what was the solution ?

I bought it as well, but as yet I don't even have the software to ask for the validation key . How did you get the software ? I can also see myself shuffling between iolo, avangate and sony...

Re: Premium Tools Validation Key not being accepted

stharve86 — Sun, 31 Mar 2013 09:50:14 GMT

I have exactly the same issue.Purchased the premium tools and received nothing but an activation code and links to web sites that have none of the products purchased available for download.I have sent emails to iolo and avangate but have yet to receive a reply.

If sony is going to promote products like this it should ensure that the customer gets the product it promoted.

Re: Premium Tools Validation Key not being accepted

2096781761 — Mon, 20 Apr 2015 13:38:26 GMT

tell us the way, because also we have the same problem

Re: Premium Tools Validation Key not being accepted

jumpsuit — Tue, 21 Apr 2015 10:59:33 GMT

Hi there and welcome to the Community.

I think the best way for you to proceed is to contact customer services.

(They should hopefully do the 'shuffling' between Sony and Avangate etc.)

Re: Premium Tools Validation Key not being accepted

2096781761 — Tue, 21 Apr 2015 11:14:07 GMT

Many thanks