topic Is anyone else having issues getting in touch with Sony customer care? in PCs & Accessories https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246149#M36892 <HTML><HEAD></HEAD><BODY><P>Hi<SPAN class="jiveTT-hover-user jive-username-link"> suzzobai</SPAN>,</P><P>welcome to Questions &amp; Answers..:smileyhappy:</P><P>I'm gussing you have a problem with your Vaio.?</P><P>If so I just wanted to check that you are contacting Vaio-Link support using the contact details available via the following link:<A href="http://support.vaio.sony.eu/computing/vaio/index.aspx?m=0&amp;l=en_GB">Vaio support</A></P><DIV class="jive-username-link-wrapper"><P>Under Log-in option 1: Enter your vaio models serial number, which you should find on the bottom of your Vaio.</P><P>Then click Log-In</P><P>Once logged select Get In Touch</P></DIV></BODY></HTML> Tue, 13 Sep 2011 13:26:16 GMT Thalamus. 2011-09-13T13:26:16Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246148#M36891 <HTML><HEAD></HEAD><BODY><P>Is anyone else NOT getting replies from Sony customer care?&nbsp;&nbsp; I can't ring as I only have a mobile phone and already wasted £15 trying to get thru so I've sent 2 emails via their contact page and only got an auto response and so I sent a recorded letter over a week ago and still haven't had even an acknowledgment.&nbsp;&nbsp;&nbsp; Is this normal Sony behaviour?</P></BODY></HTML> Tue, 13 Sep 2011 13:22:20 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246148#M36891 suzzobai 2011-09-13T13:22:20Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246149#M36892 <HTML><HEAD></HEAD><BODY><P>Hi<SPAN class="jiveTT-hover-user jive-username-link"> suzzobai</SPAN>,</P><P>welcome to Questions &amp; Answers..:smileyhappy:</P><P>I'm gussing you have a problem with your Vaio.?</P><P>If so I just wanted to check that you are contacting Vaio-Link support using the contact details available via the following link:<A href="http://support.vaio.sony.eu/computing/vaio/index.aspx?m=0&amp;l=en_GB">Vaio support</A></P><DIV class="jive-username-link-wrapper"><P>Under Log-in option 1: Enter your vaio models serial number, which you should find on the bottom of your Vaio.</P><P>Then click Log-In</P><P>Once logged select Get In Touch</P></DIV></BODY></HTML> Tue, 13 Sep 2011 13:26:16 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246149#M36892 Thalamus. 2011-09-13T13:26:16Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246150#M36893 <HTML><HEAD></HEAD><BODY><P>Hi and thank you for the welcome!</P><P></P><P>Yes, I went through all the links on their website as you have described. I even tried twitter but after nearly a month no one from Sony has actually contacted me!</P></BODY></HTML> Tue, 13 Sep 2011 16:44:28 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246150#M36893 suzzobai 2011-09-13T16:44:28Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246152#M36894 <HTML><HEAD></HEAD><BODY><P>Hi<SPAN class="jiveTT-hover-user jive-username-link"> suzzobai</SPAN>,</P><P>I've passed your comments on to one of our contacts with Vaio support, can't promise anything but if I hear anything I'll let you know..:smileyhappy:</P><P></P><P>In the meantime is there anything we can do to help resolve the problem you have with your vaio.?</P><DIV class="jive-username-link-wrapper"> </DIV></BODY></HTML> Tue, 13 Sep 2011 17:07:18 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246152#M36894 Thalamus. 2011-09-13T17:07:18Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246153#M36895 <HTML><HEAD></HEAD><BODY><P>Thank you for your help!!! </P><P></P><P>My Vaio had the usual NVIDIA&nbsp; graphics card issues!</P><P>thanks</P></BODY></HTML> Wed, 14 Sep 2011 12:31:56 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246153#M36895 suzzobai 2011-09-14T12:31:56Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246154#M36896 <HTML><HEAD></HEAD><BODY><P>the person u want to email is</P><P><A class="jive-link-email-small" href="mailto:kmizuno@vaio-link.com">kmizuno@vaio-link.com</A></P><UL id="rmic1_menu_ul" style="display: block; visibility: hidden; top: 25px; left: 9px;"><LI><A href="mailto:kmizuno@vaio-link.com">kmizuno@vaio-link.com</A><BR /></LI></UL><P>he's near the top of the sony tree</P><UL style="display: block; visibility: hidden; top: 25px; left: 9px;"><LI id="rmic1_menu_utSeparator"><DIV> </DIV><BR /></LI><LI><A href="http://mail.live.com/?rru=compose%3faction%3dcompose%26to%3dkmizuno@vaio-link.com&amp;ru=http%3A%2F%2Fby158w.bay158.mail.live.com%2Fmail%2FInboxLight.aspx%3Fn%3D1414171023" style="ZOOM: 0">Send email</A><BR /></LI><LI><A href="#" style="ZOOM: 0" target="_top">Find email</A><BR /></LI></UL><DIV style="position: absolute; filter: alpha(opacity=20); background-color: #000; width: 150px; display: none; height: 74px; visibility: hidden; top: 28px; left: 12px;"> </DIV></BODY></HTML> Wed, 14 Sep 2011 12:54:08 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246154#M36896 dwainangus1 2011-09-14T12:54:08Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246155#M36897 <HTML><HEAD></HEAD><BODY><P>Hi suzzobai,</P><P>have you tried using the same email address that you used to reply to Vaio support on the 30/08..:smileyconfused:</P></BODY></HTML> Fri, 23 Sep 2011 20:53:28 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246155#M36897 Thalamus. 2011-09-23T20:53:28Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246156#M36898 <HTML><HEAD></HEAD><BODY><P>Hi sorry I should have let you all know, I am now in communications with Sony (not just their repair center). It did take over a month though for me to get a direct response to my questions!</P><P></P><P>thanks for all your help. </P></BODY></HTML> Fri, 23 Sep 2011 22:34:29 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246156#M36898 suzzobai 2011-09-23T22:34:29Z Is anyone else having issues getting in touch with Sony customer care? https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246157#M36899 <HTML><HEAD></HEAD><BODY><P>You're welcome, thanks for the update I hope all goes well..:smileyhappy:</P></BODY></HTML> Fri, 23 Sep 2011 22:57:09 GMT https://community.sonylatvija.com/t5/pcs-accessories/is-anyone-else-having-issues-getting-in-touch-with-sony-customer/m-p/246157#M36899 Thalamus. 2011-09-23T22:57:09Z