topic Re: Battery not charging in PCs & Accessories

Battery not charging

aardvark4design — Wed, 21 Jul 2010 16:39:47 GMT

I've just bought a new high capacity battery for my VGN-AR71ZU running win 7 but it wont charge, it says 'plugged in, not charging'. I know the battery and charger are all ok so it must be 7, has anyone else come across this issue?

Re: Battery not charging

Blencogo — Wed, 21 Jul 2010 17:27:10 GMT

I think it is very unlikely to be caused by Windows 7.

Does your old battery charge OK?

Did you buy the new battery from Sony?

Is the new battery fully charged?

Re: Battery not charging

aardvark4design — Wed, 21 Jul 2010 18:31:11 GMT

Yes my old battery charges fine (just doesnt hold it very long anymore!) but no the new battery isn't genuine sony, it was @ 68% when it arrived but is now down to 55%.

Re: Battery not charging

Blencogo — Wed, 21 Jul 2010 20:34:09 GMT

There are often problems with non-genuine Vaio batteries.

It can be impossible to get them to work even though the vendors say they are 100% compatible. Sony say software checks all batteries and if they do not meet certain safety criteria, then they are prevented from working and possibly damaging your Vaio.

Have a look in Windows Task Manager. Do you have a process ISBMgr.exe running? This is the Integrated Sony Battery Manager. Stopping this process running at startup used to help on older Vaios but I am not sure if it will help you.

Re: Battery not charging

aardvark4design — Thu, 22 Jul 2010 05:09:15 GMT

No i dont seem to have that running, could it be called anything else?

Re: Battery not charging

Blencogo — Thu, 22 Jul 2010 19:31:49 GMT

The battery checking utility on your model is installed by the utility program "Battery Checker 2.3".
This appears to install the ISB Utility.
See if this is installed by searching for the program.

Re: Battery not charging

aardvark4design — Fri, 23 Jul 2010 06:23:13 GMT

No i cant find it anywhere, should it be in the installed programs list?

Re: Battery not charging

Blencogo — Fri, 23 Jul 2010 16:02:39 GMT

Sorry, I don't know enough about your model.

It could be in C:\Program Files\Sony\ or it could be a Service.

The only other place I can think to look for the run instruction is in Task Scheduler. Open Task Scheduler fron the Search Box and look at the Scheculed Tasks in the bottom section of the screen. Anything there?

Re: Battery not charging

andonagge — Sat, 24 Jul 2010 05:03:11 GMT

Sorry, I don't know enough about your model.

It could be in C:\Program Files\Sony\ or it could be a Service.

The only other place I can think to look for the run instruction is in Task Scheduler.  Open Task Scheduler fron the Search Box and look at the Scheculed Tasks in the bottom section of the screen.  Anything there?

Try this :full charge and after full recharge for 3 or 4 times .

Re: Battery not charging

aardvark4design — Sun, 25 Jul 2010 14:06:26 GMT

Sorry, I don't know enough about your model.

It could be in C:\Program Files\Sony\ or it could be a Service.

The only other place I can think to look for the run instruction is in Task Scheduler.  Open Task Scheduler fron the Search Box and look at the Scheculed Tasks in the bottom section of the screen.  Anything there?

Nope! Am i going mad?!

Battery not charging

Slinn64 — Tue, 24 May 2011 16:28:12 GMT

In a seperate thread I've had battery problems and had to re-install the Sony VAIO Battery Checker software.

Try running VAIO Care Recovery and Restore programme (from the start menu), use the Recovery option - Reinstall Applications and Drivers – and re-installed the Battery Checker (check box option).

Perhaps first see my other reply message to see if there are any similarities

Vaio Battery does not seem to keep its charge? (this has pasted into here as a link - if the link doesn't work try using the text to search the forum)