https://community.sonylatvija.com/t5/other-tvs/kdl-42w815b/m-p/1927926#M23572 <P>Hello, i got my Sony Bravia today everything was working fine until there was no sound or voice. However the menus work fine and also all my game applications work. Youtube for example opens and when i select a video the screen turns black and there is no sound, same as the channels. What can i do?</P> Wed, 29 Apr 2015 20:20:25 GMT RaniaZ. 2015-04-29T20:20:25Z https://community.sonylatvija.com/t5/other-tvs/kdl-42w815b/m-p/1927926#M23572 <P>Hello, i got my Sony Bravia today everything was working fine until there was no sound or voice. However the menus work fine and also all my game applications work. Youtube for example opens and when i select a video the screen turns black and there is no sound, same as the channels. What can i do?</P> Wed, 29 Apr 2015 20:20:25 GMT https://community.sonylatvija.com/t5/other-tvs/kdl-42w815b/m-p/1927926#M23572 RaniaZ. 2015-04-29T20:20:25Z https://community.sonylatvija.com/t5/other-tvs/kdl-42w815b/m-p/1929799#M23583 Hi<BR /><BR />Best update the firmware and then do a factory reset if you haven't managed to solve the problem yet.<BR /><BR />Cheers Sun, 03 May 2015 21:07:03 GMT https://community.sonylatvija.com/t5/other-tvs/kdl-42w815b/m-p/1929799#M23583 Anonymous 2015-05-03T21:07:03Z