topic Re: Activation Code for KD-55XE7002 in Other TVs

Activation Code for KD-55XE7002

PteppicIII — Tue, 28 Nov 2017 09:17:51 GMT

Hi All,

I am trying to activate my HDTV within my SEN (Playstation) Account. I have Googled the issue and it suggests that it can be found within the 'Featured Apps' section, which I do not have.

I have checked that I have the latest firmware and I have an Internet connection but I still cannot find where/how to get my activation code.

Can I get some advice please.

Thanks in advance.

Re: Activation Code for KD-55XE7002

Owen_G — Tue, 28 Nov 2017 15:11:17 GMT

Hi there,

Welcome to the community.

We're looking into this for you now, and we'll be back in touch as soon as possible with a response.

Thanks,

Owen

Re: Activation Code for KD-55XE7002

Drewde — Fri, 01 Dec 2017 12:28:56 GMT

Hi,

Have you tried the steps posted here: https://www.playstation.com/en-gb/get-help/help-library/my-account/device-activation-deactivation/activating-a-playstation-tv-system/

Let me know how you get on.

Thanks,

Drew

Re: Activation Code for KD-55XE7002

PteppicIII — Sat, 09 Dec 2017 10:32:28 GMT

Hi,

Thanks for the reply.

This isn't the issue, I have activated the Playstation to the account.

Within my Playstation account there is a section to activate a HDTV:

When I click on the 'Activate an HDTV' it asks for a 5 digit code, but I don't know where to get the code from. I Googled the issue and it says goto the SEN app within the 'Featured Apps' by pressing 'Home' on the remote, but it doesn't have 'Featured Apps' or and SEN app.