topic Sound/picture sychronisation problem in Other TVs

Sound/picture sychronisation problem

Bill-M — Sat, 29 Oct 2011 16:08:06 GMT

When listening via audio system rather than through tv speakers, sound goes out of synch with picture. How do I correct this?

Sound/picture sychronisation problem

KDL-CX520 — Sat, 29 Oct 2011 19:28:54 GMT

Did you checked the setting under your audio system menu?

Sound/picture sychronisation problem

Bravia55HX — Sun, 30 Oct 2011 08:14:57 GMT

Bill-M,

How exactly have you set up your tv to your Audio system, a little more information will be a great help and with what connections are available on your Audio system.

Sound/picture sychronisation problem

Bill-M — Sun, 30 Oct 2011 11:43:02 GMT

Set up was done by Sony engineer when I bought the system. TV is connected to Sony Blu-Ray Disc/DVD Home Theatre System BDV-E370. After posting the question last night the sync was good. Today the sound is out of sync - have not changed any settings during this time.

Sound/picture sychronisation problem

Bravia55HX — Sun, 30 Oct 2011 12:57:21 GMT

Hi again,

very well specified set up, lip sync issues crop up occasionally and can be a pain, usually if i get this when watching a DVD i stab the search button for a second or two and the problem goes, i dont get this with Blu Rays, now, having said that i suspect your particular issue is when your watching tv.

since you also mentioned having the system set up by a Sony engineer i would strongly suggest you contact him again with your concerns and get accurate clarification from him for this.

regards.

Sound/picture sychronisation problem

Bill-M — Sun, 30 Oct 2011 16:15:52 GMT

Thanks for your advice. I'll try your quick fix and if that fails I'll get back to Sony. Cheers.

Sound/picture sychronisation problem

Bravia55HX — Sun, 30 Oct 2011 16:42:49 GMT

i should add in reverse!, but then i think you knew that!.

Sound/picture sychronisation problem

simoneast — Mon, 23 Jan 2012 09:34:39 GMT

Guys!

There is a request for everyone with lip sync issues to call them (see below re the number though) and give details:

http://sonycic.custhelp.com/app/answers/detail/a_id/1805/~/home-cinema-lip-sync-issue

Get on there and let them know this needs fixing!!

BUT the number quoted is (at the moment, I did tell them) wrong. It is not 0844 84 666 555 it is 0844 8466 555.

Cheers!

Sound/picture sychronisation problem

Thalamus. — Wed, 25 Jan 2012 21:08:53 GMT

Yes Sony are asking for help but not via the link or phone number that that Simon posted above..

If you are encountering lip sync please click on the following link to supply more details - Lip sync problems