topic Sony 46HX923 Replacement Model/Update in Other TVs

Sony 46HX923 Replacement Model/Update

sound10 — Tue, 10 Jan 2012 18:01:12 GMT

Hi everyone, nice to meet you all. I would just like an official update from Sony UK please as to what is actually happening with regards to this model.

Today at CES2012 a replacment HX853 model has been announced with edge lit LED Backlight, but no news with regards to a replacment 923 model.

I have been considering getting this model, however I seem to read on various forums that this model has so many issues that it's pot luck as to whether or not you get a good one, which is really putting me off buying it.

With Sony's TV Business losing so much revenue, isn't it time that Sony listened to it's customers and resoved the issues on this set. If the issues cannot be reseolved, then shoudn't the set be withdrawn?

Here are my questions :-

1. Rumour is that this set has been recalled for a 2nd time due to the crease issue. Is that correct ? Has the crease issue been resolved on later builds, or will it be ?

2. Inconsistent Backlight Issues - Many owners of this tv have reported backlight issues/bleed issues. Is Sony looking into this ?

3. Will this model continue into 2012, or is it being withdrawn due to the new models being announced/issues.

I hope that this model is not being withdrawn tbh. It is the only Sony model that features a Full LED Backlight Array. If Sony could sort out the issues with the crease/backlight uniformity, then many more peole like me will consider purchasing this set.

I await a response from Sony UK.

Thanks

Sony 46HX923 Replacement Model/Update

Bravia55HX — Tue, 10 Jan 2012 18:33:23 GMT

Hi,

you do not nessessarily need a response from Sony on this, i for one can assist you with your concerns, being one of the earlier adopters of the 55" model i can tell you that the crease/ edge artifact/ un-unifirmity ( the many names which was used to describe it) were found on earlier sets, it took me 3 goes to get a good one!, now, getting to your questions,

1- non of these sets have ever been the subject of any re call whatso ever. info is false, the crease issue to date should be non existent, you will of coarse need to view your prospective purchase personally to be sure your happy.

2- the backlighting issues or inconstistencys are usually down to poorly calibrated sets and are not really an issue, and does not marr the excellent picture quality these sets offer.

3- i think these models will be around for a little while yet, indeed new models come out each year anyway but these will be available till stocks run out.

all that aside i can tell you from a personal level do not hesitate on the purchase of this set, it really is a nice piece of kit, What Hi Fi originally gave this set a five star award until Sony came out with that rediculous remark of un uniformity, but i can honestly say it gets five stars from me, get one!

Sony 46HX923 Replacement Model/Update

sound10 — Wed, 11 Jan 2012 10:18:54 GMT

Hi Bravia55HX923, nice to meet you and thanks for your reply. Sony's flagship model announced at CES yesterday is the HX853 (HX850), which seems to have a similar spec to the HX923 except that it's edge lit and does not have a full array backlight as the HX923.

I'm just wondering if 3D performance and a few other things have been improved, therefore making it a better purchase to the HX923.

Anyway, will keep an eye out on what emerges and then make an informed decision.

Cheers

Sony 46HX923 Replacement Model/Update

Bravia55HX — Wed, 11 Jan 2012 11:53:35 GMT

Hi again,

oh i forgot to mention, this may be a new addition but it certainly not the flagship, the HX923 holds that badge.

Sony 46HX923 Replacement Model/Update

sound10 — Wed, 11 Jan 2012 13:44:33 GMT

Hi, from what I've read on anothr forum, Sony intends to keep the HX923 as this years Flagship Model. I so hope that this is true. If Sony can sort out the crease/backlight uniformity issues with this set on later builds, then I most probably will buy it lol.

I also have a very quick question re sound quality on the HX923. How is it using the standard speakers on the set. Also, Sony do offer a few different soundbars to go with this set. Any recommendations on those please ?

Thanks

Sony 46HX923 Replacement Model/Update

Bravia55HX — Wed, 11 Jan 2012 15:40:13 GMT

Hi again,

i have already covered the crease/uniformity issue in the post above.

as for the sound well this is down to the individual but for many, because these sets are so thin, the downward firing built in speakers may sound a little thin, my advice would be to find a dealer who is willing to throw in the SUB461S speaker stand (i have the 551S on mine) and it sounds good, but then i have a home cinema set up anyway for movies, the stand also gives you that six degree tilt which gives the set a whole new sexy look to it.

so you still there?, thought you'd be at the dealers already!.

Sony 46HX923 Replacement Model/Update

sound10 — Sat, 14 Jan 2012 17:58:30 GMT

Hi, just want to give a quick update with regards to what I have decided.

After much deliberation, I have decided not to purchase this particular model. My reasons are as follows :-

1. From what I've read on the web, every model has the 2 crease lines on it. Whether they are faint or not, or are very noticeable or not is highly debatle but imho, they should not be there and it is not acceptable for a flagship tv to exhibit this kind of fault/issue.

I know for a fact in my case, that once I notice any lines, no matter how faint they are, it will become an issue for me and I won't be able to enjoy the TV.

Also, where I intended to purchase this particular model from, I don't want to go through many different sets until I find a good one. It's hassle for me and it's hassle for the retailer. Purchasing a TV should not be a lottery as to whether or not you get a good one.

2. 3D Performance - Again from what I've read on the web, 3D performance on this tv is not great. Again, I can't justify paying a premium price for poor to okay 3D performance.

3. I just hope that this years new Sony TV models announced at CES 2012 are issue free and quality control has been greatly improved, particularly the HX853 & HX753. If there are minimal backlight issues and 3D performance is greatly improved, then and only then will I consider buying a Sony LCD.

I've been a fan of Sony TV's for many years and still use my Sony 32" CRT on a daily basis as my main tv. let's hope that Sony can go back to the days of the "Trinitron" and produce high quality TV sets that justify the premium price tags.

Thanks

Sony 46HX923 Replacement Model/Update

Bravia55HX — Sat, 14 Jan 2012 19:52:53 GMT

sounds to me like you want to run before you can walk!!!, until you actually view the set for yourself you will never know, if you prefer to listen to what all the forums rant and rave about (and its not just sony sets!) you'll never buy anything, best thing you can do is see for yourself, then and only then can you decide for yourself.

Sony 46HX923 Replacement Model/Update

sound10 — Sun, 15 Jan 2012 09:29:55 GMT

Hi Bravia55HX923, thanks for your reply. Your comments are appreciated and I do understand where you are coming from lol.

I have seen the 55HX923 in my local Sony Centre and I must say that I was initially blown away by the picture quality and the aesthetics of the set. I knew from reading on the web that there had been issues with this set exhibiting the dreaded crease and I immediately looked for it on this display set. The crease was there, on both sides and was clearly visible.

From what I've read on the web, the crease issue does not only affect the HX923, but also the other Sony models that use the Gorilla Glass, ie the HX823, HX723 & NX723.

Now for me, the 2 most important factors when choosing a new TV is 1. Picture Quality & 2. 3D Performance. I absolutely love 3D, much to the dismay of certain friends & family lol.

If I was purchasing a new TV just for the picture quality alone, then it would be the HX923. There is no doubt about it, even with it's niggles/issues.

The new models announced by Sony this year at CES 2012 sound very promising. I've had a look at the spec of the HX853 (HX850 US Model) and it seems that Sony have really improved 3D performance. The same applies with the new NX753 (NX750 US Model).

I do understand that the new HX853 does not have Full Array LED dimming and is Edge Lit with Pseudo Local Dimming, but if it gives a good picture with good 3D performance, then I'll be happy.

Also, one of Sony's Main Competitors has announced at CES 2012 that it will be finally making larger sceen LCD's with the latest IPS Panels.

I do hope that Sony don't ditch making Full Array LED TV's and perhaps in 2013, they will introduce new models using their Crystal LCD Display which was shown as a prototype at this years CES.

Who know though, maybe I will end up going for the HX923 after all.

Will decide once the new models come out and then make an informed decision.

Cheers

Sony 46HX923 Replacement Model/Update

Bravia55HX — Sun, 15 Jan 2012 11:48:19 GMT

Excellent!, being well clued up on all this is half the picture, ( pardon the pun ).

good luck on your final decision.

Sony 46HX923 Replacement Model/Update

sound10 — Sun, 15 Jan 2012 12:57:18 GMT

Cheers Bravia55HX923. Just one quick question. How do you find sd on your 55 inch. Reason for asking is that I know someone who has a 55" Samsung and imho the SD picture is unwatcheable. This person previously had an old 46" Sony LCD and SD picture was good to okay depending on channel.

Thanks

Sony 46HX923 Replacement Model/Update

Bravia55HX — Sun, 15 Jan 2012 16:56:35 GMT

Well to be honest on a screen this size i expected it to be a little grainy but that dont bother me that much as i mainly watch high def content, and your right SD depends on which channel your watching, futhermore i find that samsung are not hot on motion handling so would account for poor image. Sony on the other hand have motion down to a T.

Sony 46HX923 Replacement Model/Update

sound10 — Mon, 16 Jan 2012 10:24:49 GMT

Hi Bravia55HX923, thanks for your reply. It's good to know that SD is watcheable on the 55" Sony. Might now consider a 55". I know for hd, especially blu-ray, they are awesome. When I saw the 55HX923 in the Sony Centre, Avatar Blu-Ray was on and the picture was fantastic.

Also, I'm glad that you are happy with your set and also that you got a good one in the end.

Let's hope the "Dreaded Crease" does not come back to haunt Sony with their 2012 models, especially the HX853 (HX850 US Model) which uses the Corning Gorilla Glass.

The specs for the HX850/HX853 are now on the Sony US site :- http://store.sony.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&productId=8198552921666415300

Specs look very similar to the HX923, with the exception of the backlight and improved 3D.

Cheers

Sony 46HX923 Replacement Model/Update

6-yqzxx — Tue, 17 Jan 2012 13:36:31 GMT

Hi Bravia55HX923

Did you say you had a SUB551S fitted to your 55HX923? When I checked Sony's website it says that 551s is only compatiable with NX723?

http://www.sony.co.uk/product/tpa-tv-stands---wall-brackets/sub551su#pageType=Compatibles

Thanks for confirming.

Sony 46HX923 Replacement Model/Update

Bravia55HX — Tue, 17 Jan 2012 13:51:07 GMT

Hi,

yes indeed i did!, this fits the KDL55HX92x/ KDL55HX82x/ and the KDL55NX72x series

Sony 46HX923 Replacement Model/Update

nok12rs — Thu, 02 Feb 2012 17:01:02 GMT

At last I can plan a major upgrade from my Panasonic Vieja to a top end 3D capable Model and start to build the long dreamt of home cinema.

My (web) researche began a couple of hours ago and, perhaps because I became hooked on Sony kit in the 1970's (Walkman, modular stereo, and of late, cameras) I was particularly drawn to the HX923.

My arrival at this discussion was via searching for any 2012 replacement of the HX923 and thereby to your very interesting discussion on the "crease issue"

At last my question:

1. If I go for the HX923 is crease catagorically not an issue; should I, for instance, avoid a particlar serial number series? God knows how long some kit might have been laying around before going to best buy sites.

2. Would I be wiser to go for the new (non flagship as you state) 8xx model.

Sorry to sound like a nervious vigin (though, metaphorically, I am) but this will be a major investment and needs to be both excellent now and as future-proof as possible.

Thank you very much.

Sony 46HX923 Replacement Model/Update

nok12rs — Thu, 02 Feb 2012 18:09:43 GMT

OhmeGod!!!!!

I have been reading contributions to other topics such " Do all Sony panels only last 2 years " and also shared experiences of very poor After Sales Service.

I feel like crawling back into my shell and watching the 6 o'clock News on the old "never gave me a moments trouble" Vieja LCD.

Oh! She has just looked over my shoulder and informed me that it is Viera!!!! I often wondered why they would name a TV "Old woman" in Spanish". You can see that my TV upgrade education is starting from a very low point. Forget BBC1 News, I'm sticking with RADIO 4 on my Roberts (analogue) radio.

Quote of the day " I have an inferiority complex........but it's not a very good one.

Sony 46HX923 Replacement Model/Update

65hx923_cust11 — Fri, 03 Feb 2012 15:56:57 GMT

I bought a brand new October build 65hx923 which are meant to have less problems. It is true that the crease is gone but the TV still is faulty. It has panel issues. I still feel that it is a luck situation. This is a 4500 pounds TV and cannot be good brand new. Sony support is horrible. They lie to you in plain day light and they will try to convince you that your TV is OK. They will suggest that you should contact their technical department to explain to you that the TV is OK. I strongly recommend avoiding Sony in particular their flagship TV; I can only think that this flag has a skull and two bones in it. If they cannot repair screen of smaller TV like the ones in the thread Do all Sony panels only last 2 years, imagine what would be with the larger ones 46, 55, 60 or 65.

I know that Bravia55HX9 had a good experience but there are many of us which are trying to cross the Niagara in a bicycle. These inconsistencies usually happen with bad calibrated TV. Mine was calibrated using colorimeter X-Rite i1 pro and calman software still the problems are there. The calibration will add another 400 pounds to your budget. Is it sensible to expect that people will expend that much money for calibration on a Flagship TV? Might be the case but that will no guarantee that the problems will go away. Am I unfair that if I pay 4500 pounds for a TV expect that TV to have at least a decent Picture? Is that too much to ask from a top of the range Flagship TV?

Sony 46HX923 Replacement Model/Update

Catmambo — Sat, 04 Feb 2012 09:43:05 GMT

Hi sony_cust11

Sorry to hear you are having problems. Can you expand a bit on what the current situation is so we can try and resolve it?

Thanks

Sony 46HX923 Replacement Model/Update

Bravia55HX — Sat, 04 Feb 2012 10:06:41 GMT

Catmambo,

i have asked him for further info in the Sony KDL**HX923 thread below.

Message was edited by: Bravia55HX923